Organizational Change Management (OCM) Analyst

Webhead is a company in the utilities industry seeking an Organizational Change Management (OCM) Analyst to support the implementation of SAP S/4HANA. The role involves documenting change impacts, coordinating stakeholder engagement, and assisting with training activities to prepare business users for changes introduced by the new system. Responsibilities Capture, document, and analyze ATR- and Security-related change impacts from workshops, system integrator sessions, and SME discussions Maintain and update change impact trackers as living documents Validate impacts with SMEs and map changes to affected roles (e.g., asset accounting, capital projects, access provisioning) Synthesize impact data to support communications, training alignment, and readiness planning Assist in mapping stakeholder groups impacted by ATR and Security process changes Support Change Agent Network activities, including meeting preparation and participation tracking Document feedback and escalate engagement risks or challenges to the OCM Lead Draft targeted change communications (emails, huddle cards, FAQs, speaker notes) Tailor messaging for asset managers, finance teams, project teams, IT security, and access administrators Ensure communications align with approved designs, security controls, and documented impacts Support Training Needs Assessment sessions by capturing role-based requirements Ensure training needs align with documented ATR and Security change impacts Participate in UAT or demo sessions to understand process changes and training implications Assist with persona discovery sessions based on role groupings Support documentation of persona-specific change journeys Help translate persona insights into practical engagement and communication materials Participate in workshops, readiness meetings, SI working sessions, and OCM stand-ups Maintain organized documentation of OCM deliverables, trackers, and templates Prepare summary updates for the OCM Lead to support reporting to the PMO and Organizational Readiness Office Skills Bachelor's degree in Communications, Organizational Development, Business Administration, or related field 1–3 years of experience supporting organizational change or ERP transformation initiatives Basic understanding of Acquire-to-Retire (ATR) concepts and/or Security concepts (roles, access, controls) Familiarity with OCM methodologies (e.g., Prosci ADKAR) Proficiency with Microsoft Office 365 (PowerPoint, Excel, Teams, SharePoint) Strong organizational skills, attention to detail, and written communication Exposure to regulated industries such as utilities, energy, or manufacturing Foundational knowledge of SAP S/4HANA Prosci Change Practitioner certification or related coursework Benefits PTO Paid holidays Health insurance Company-provided laptop and required tools 401(k) Dental insurance Disability insurance Employee assistance program Employee discount Health savings account Life insurance Paid time off Referral program Vision insurance Company Overview Webhead engages in web development, digital marketing, software development and other IT-related services. It was founded in 1994, and is headquartered in San Antonio, Texas, USA, with a workforce of 51-200 employees. Its website is