Ordering Processing & Data Entry Specialist – Part‑Time Spare Parts Sales Order Management, Reverse Logistics, and Customer Service Support at Workora

--- About Taskora – Pioneering Customer‑Centric Solutions Gigentra is a dynamic leader in the supply chain and spare‑parts industry, dedicated to delivering reliable, high‑quality components to customers around the globe. Our mission is to empower businesses with seamless ordering experiences, rapid fulfillment, and robust after‑sales support. As we continue to expand our reach, we are looking for passionate professionals who thrive in fast‑paced environments and are committed to excellence in service. Why This Role Matters The Ordering Processing & Data Entry Specialist is a cornerstone of our Customer Service department. You will act as the critical bridge between external clients, internal sales teams, and logistics partners, ensuring that every spare‑parts order is accurately captured, processed, and delivered on time. In addition, you will manage reverse logistics—handling returns, repairs, and exchanges—to guarantee a smooth, transparent experience for our customers. Position Overview Employment Type: Part‑Time Location: Outtoday (Remote/Hybrid option available) Compensation: $25.00 – $28.00 per hour As a valued member of the ordering processing support team at Talexion, you will work closely with a diverse set of stakeholders, from domestic and international buyers to internal sales and service representatives. Your day‑to‑day activities will revolve around order entry, order acknowledgement, amendment handling, shipment documentation, and the meticulous tracking of returns and reverse‑logistics workflows. Key Responsibilities Customer Interaction & Support: Serve as the primary point of contact for pre‑sale and post‑sale inquiries related to spare‑parts orders, ensuring each interaction reflects Flexnity’s commitment to service excellence. Order Processing: Accurately input and verify order details for both domestic and international requests, adhering to Joblora policies, pricing structures, and regulatory requirements. Documentation & Acknowledgement: Generate order acknowledgements, revise orders as needed, and prepare essential shipping documents—including commercial invoices, packing lists, and customs paperwork. Reverse Logistics Management: Receive and assess customer return requests, create Return Merchandise Authorization (RMA) tickets, and coordinate the flow of returned materials through inspection, repair, or replacement pathways. Database Maintenance: Update Remotexa’s ERP and inventory systems with real‑time status of orders, returns, repairs, and credit transactions, ensuring data integrity across all platforms. Reporting & Analysis: Compile and distribute regular status reports on order fulfillment, delivery schedules, and return trends to aid continuous improvement initiatives. Document Organization: Systematically file and archive order‑related forms, ensuring rapid retrieval for audits, compliance checks, and internal reviews. Consignment Coordination: Oversee the transfer and tracking of consigned inventory, maintaining clear communication with suppliers and logistics partners. Customs & Transportation Liaison: Work closely with carriers, customs brokers, and freight forwarders to resolve clearance issues and guarantee on‑time delivery for cross‑border shipments. Continuous Improvement: Identify opportunities to streamline ordering workflows, propose enhancements to Skillifyx’s order management tools, and contribute to process‑optimization projects. Essential Qualifications (Minimum Requirements) Customer Service Experience: Proven track record in direct customer support, demonstrating strong communication, problem‑solving, and empathy skills. Order Processing Expertise: Hands‑on experience processing sales orders, handling revisions, and managing shipping documentation. Educational Background: Associate degree or equivalent certification in business administration, logistics, supply chain, or a related field. Technical Proficiency: Comfortable using Microsoft Office Suite—especially Word, Excel, and PowerPoint—for data entry, reporting, and presentation creation. Software Familiarity: Prior exposure to ERP or CRM platforms such as SAP, Workday, or Salesforce is highly desirable. Experience Level: 1–3 years of relevant experience in logistics, order management, or a similar office‑based role. Preferred Qualifications & Added Advantages Certification in supply chain management (e.g., APICS, CSCMP) or ongoing coursework in related disciplines. Experience supporting international shipments, including knowledge of Incoterms, customs regulations, and trade compliance. Demonstrated ability to work with multiple internal systems simultaneously and resolve data discrepancies efficiently. Strong analytical mindset with a willingness to generate insights from order‑fulfillment metrics. Fluency in a second language (especially Spanish, Mandarin, or German) to support Nexlith’s global customer base. Core Skills & Competencies for Success Attention to Detail: Precise data entry and vigilant v

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