Order Operations Analyst - US East

Datadog is a global SaaS business on a mission to enable digital transformation and infrastructure monitoring. They are seeking an Order Operations Analyst to join their Sales Operations team, where the individual will manage order compliance, coordinate internal resolutions, and provide support for the sales process.ResponsibilitiesPerforms a review of opportunities submitted by the field to ensure all required documentation is provided and the order is in compliance with company procedures and guidelinesCoordinates the resolution of Order Form discrepancies or questions with various internal departmentsFacilitates signature requests of Legal Agreements, Order Forms, and Vendor FormsActs as a subject matter expert for External Marketplace ordersProvides daily ad hoc training and sales support for opportunity close processProvides suggestions for potential process improvements to optimize Order Operations daily tasksParticipates in testing of projects prior to implementationExpands upon Order Operations internal documentation along with the related field facing documentation of current processesCompletes all owned tasks by the scheduled month end close deadlines and escalates issues when neededPerforms various tasks that impact Customer billing and access to Datadog solutions and servicesSkills1-2 years experience in Order Management or equivalent experienceStrong time management, organization, and detail orientation skillsAbility to multi-task and switch gears in high volume and fast paced environmentExcellent verbal and written communication skills across multiple departmentsBachelor's DegreeSalesforce experience is strongly preferred, not requiredFamiliarity of AWS, GCP, and Azure Marketplace experience is preferred, not requiredBenefitsGenerous and competitive global benefitsNew hire stock equity (RSUs) and employee stock purchase planContinuous career development and pathing opportunitiesProduct training to develop an in-depth understanding of our product and spaceBest in breed onboardingInternal mentor and buddy program cross-departmentallyFriendly and inclusive workplace cultureHealthcareDentalParental planningMental health benefitsA 401(k) plan and matchPaid time offFitness reimbursementsA discounted employee stock purchase planCompany OverviewDatadog is an observability and security platform that offers infrastructure, applications, software development, and monitoring services. It was founded in 2010, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.datadoghq.com.Company H1B SponsorshipDatadog has a track record of offering H1B sponsorships, with 123 in 2025, 66 in 2024, 45 in 2023, 53 in 2022, 31 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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