Optum NJ Care Coordinator Social Worker
About the position
Responsibilities
• Assist with development and maintain social service programs, drafting supporting policies, procedures, and guidelines for the program
• Telephonically assess patient psychosocial status
• Communicates with physicians to report patient progress, needs, concerns, and potential and actual problems
• Works closely with all members of the healthcare team in development of the plan of treatment based on psychosocial assessment and accepted social work interventions
• Provide social work services including short-term counseling, community resource planning, and crisis intervention
• Acts as a resource person for other members of the healthcare team
• Develops and maintains through knowledge of referral resources throughout the service area
• Report to APNNJ Case Management Nurse variances in patient's condition, medications, or treatment
• Telephonically monitor patient on a regular basis regarding psychosocial needs, education, and compliance with treatment plan
• Maintains up to date knowledge of Medicare, Medicaid, and other third-party reimbursement sources
• Provides positive customer relations in dealing with patients, families, physicians, team members, hospital departments, referral resources, service agencies and others
• Refer to health education and other service departments as necessary
• Complete all required documentation in a timely manner according to department policy
• Refer patient to outside community resources, classes, education, etc. as appropriate
• Case closure as appropriate
• Collect data necessary for APNNJ Case Management reports/studies
• Attend APNNJ Case Management meetings and training as appropriate
• Other duties as needed
Requirements
• Graduate of an accredited Master's degree Social Work program
• Unrestricted current Social Worker license in state of New Jersey
• 3+ years of solid clinical background with broad range of experience in health care delivery setting (hospital, clinic, physician's office)
• 2+ years of experience with health plan care coordination
• Experience with Electronic Health Records
• Excellent interpersonal and communication skills (both written and oral)
• Proficient in Microsoft Office Suite, Adobe Products
• Solid critical thinking and decision-making skills
• Ability to travel to home office as necessary for training, meetings, or as requested by Supervisor/Manager
• Ability to work with a multi-disciplinary team
Nice-to-haves
• Licensed Clinical Social Worker (LCSW)
• Experience in a remote/telecommuter work setting
• Background in behavioral health
Benefits
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
Apply Now
Apply Now
Responsibilities
• Assist with development and maintain social service programs, drafting supporting policies, procedures, and guidelines for the program
• Telephonically assess patient psychosocial status
• Communicates with physicians to report patient progress, needs, concerns, and potential and actual problems
• Works closely with all members of the healthcare team in development of the plan of treatment based on psychosocial assessment and accepted social work interventions
• Provide social work services including short-term counseling, community resource planning, and crisis intervention
• Acts as a resource person for other members of the healthcare team
• Develops and maintains through knowledge of referral resources throughout the service area
• Report to APNNJ Case Management Nurse variances in patient's condition, medications, or treatment
• Telephonically monitor patient on a regular basis regarding psychosocial needs, education, and compliance with treatment plan
• Maintains up to date knowledge of Medicare, Medicaid, and other third-party reimbursement sources
• Provides positive customer relations in dealing with patients, families, physicians, team members, hospital departments, referral resources, service agencies and others
• Refer to health education and other service departments as necessary
• Complete all required documentation in a timely manner according to department policy
• Refer patient to outside community resources, classes, education, etc. as appropriate
• Case closure as appropriate
• Collect data necessary for APNNJ Case Management reports/studies
• Attend APNNJ Case Management meetings and training as appropriate
• Other duties as needed
Requirements
• Graduate of an accredited Master's degree Social Work program
• Unrestricted current Social Worker license in state of New Jersey
• 3+ years of solid clinical background with broad range of experience in health care delivery setting (hospital, clinic, physician's office)
• 2+ years of experience with health plan care coordination
• Experience with Electronic Health Records
• Excellent interpersonal and communication skills (both written and oral)
• Proficient in Microsoft Office Suite, Adobe Products
• Solid critical thinking and decision-making skills
• Ability to travel to home office as necessary for training, meetings, or as requested by Supervisor/Manager
• Ability to work with a multi-disciplinary team
Nice-to-haves
• Licensed Clinical Social Worker (LCSW)
• Experience in a remote/telecommuter work setting
• Background in behavioral health
Benefits
• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
Apply Now
Apply Now