Operations project manager/ CRM Analyst
LATOKEN Digital Wallet is growing 35-100% per month on the multibillion money users worldwide market. We made financial account opening as easy as on Instagram. Yet, more people need to manage money rather than photos. We will be bigger than the social wallet. Mission: ensure that clients are served according to priorities, no leads are lost, tasks are full-field and business processes are automated. Main performance numbers: 1. % of overdue CRM tasks 2. Percentage of automated CRM reports that are updated in real time 3. Growth roles AVG score Functions: • Automate: Make automated 24/7 reports on CRM, OKRs, Funnel conversion, and unit economics. Build a Growth business analytics platform to empower product teams with well-presented, structured, and easy to access data on users and teammates. • Audit: Detect and prevent process violations. Audit performance reports and prevents free-riding and fraud. • Operate: Structure Growth unit roles, functions, and tasks, unit' OKRs, mission and manual, onboarding, tests, feedback loops, training. • Analyze: Processes for each unit’s member, OKRs. • Leads: Ensure completeness of lead data in CRM and clear duplicates. • Workflow: Keep everything well organized and follow the company's workflow. Requirement skills and experience: • Experience in extensive CRM analytics (3+ Years). • Project management experience. • Strong skills in SQL, Python. • Experience in business processes automation. • Ideally, sales process optimization experience. • Nice to have: understanding of crypto space. Reward: • We give proof that a teammate's life made an impact - LATOKEN share in Nasdaq index and millions in your pockets from vested options. • Breakthrough technology and Product - Market - Timing Fit. • Worldwide multibillion users market. • 2x traders growth CAGR and 4.7 Google play rating. • Multibillion worldwide market. • Join us to build the first digital exchange wallet with a billion users. • Feel a great fit - apply now or forward to a great candidate. Apply tot his job