Operations Manager, Design Systems
Job Description:
• Build & Lead PMO structure: translate long-term growth targets into sequenced ramp plans, operational objectives, and cross-functional execution milestones
• Build scalable systems:
• Collaborate with workforce, quality, and training teams to improve systems, build data reporting, and innovate new workstreams
• Partner with product to develop custom tooling and automated solutions that increase efficiency and promote high-quality outcomes
• Own architecture & strategy: Partner with Product and Data to develop custom tooling and automated solutions that increase efficiency and promote high-quality outcomes
• Ensure visibility & accountability:
• Build data tracking to analyze workforce and tooling performance to drive continuous improvement across teams
• Understand deep technical problems and translate them into high-level summaries for senior management and executive teams
• Operationalize improvements: Diagnose bottlenecks, design solutions, and lead pilots/rollouts to close gaps
• Cross-functional leadership: Act as the connective tissue between Strategy Operations, Product, Data, Design, and Manufacturing, ensuring system architecture reflects operational realities and future scale needs
Requirements:
• 5+ years in operations, manufacturing, or systems-focused roles (consulting, strategy, or product ops experience a plus).
• Very strong program/project management skills with experience delivering cross-functional system rollouts
• Can effectively prioritize projects according to impact and business needs
• Ability to think along long-term and near-term timelines
• Ability to build workstreams from 0 to 1 in support of new product introductions
• Experience designing and implementing systems for scale
• Data-driven problem solver; comfortable using Looker (SQL is a plus), or similar tools to build visibility and drive decisions.
• Strong communicator who can translate operational needs into system requirements and influence cross-functional partners.
• Self-starter with high ownership, detail orientation, and ability to drive clarity in ambiguous environments.
Benefits:
• healthcare
• dental
• mental health support
• parental planning resources
• retirement savings options
• generous paid time off
Apply tot his job
Apply To this Job
• Build & Lead PMO structure: translate long-term growth targets into sequenced ramp plans, operational objectives, and cross-functional execution milestones
• Build scalable systems:
• Collaborate with workforce, quality, and training teams to improve systems, build data reporting, and innovate new workstreams
• Partner with product to develop custom tooling and automated solutions that increase efficiency and promote high-quality outcomes
• Own architecture & strategy: Partner with Product and Data to develop custom tooling and automated solutions that increase efficiency and promote high-quality outcomes
• Ensure visibility & accountability:
• Build data tracking to analyze workforce and tooling performance to drive continuous improvement across teams
• Understand deep technical problems and translate them into high-level summaries for senior management and executive teams
• Operationalize improvements: Diagnose bottlenecks, design solutions, and lead pilots/rollouts to close gaps
• Cross-functional leadership: Act as the connective tissue between Strategy Operations, Product, Data, Design, and Manufacturing, ensuring system architecture reflects operational realities and future scale needs
Requirements:
• 5+ years in operations, manufacturing, or systems-focused roles (consulting, strategy, or product ops experience a plus).
• Very strong program/project management skills with experience delivering cross-functional system rollouts
• Can effectively prioritize projects according to impact and business needs
• Ability to think along long-term and near-term timelines
• Ability to build workstreams from 0 to 1 in support of new product introductions
• Experience designing and implementing systems for scale
• Data-driven problem solver; comfortable using Looker (SQL is a plus), or similar tools to build visibility and drive decisions.
• Strong communicator who can translate operational needs into system requirements and influence cross-functional partners.
• Self-starter with high ownership, detail orientation, and ability to drive clarity in ambiguous environments.
Benefits:
• healthcare
• dental
• mental health support
• parental planning resources
• retirement savings options
• generous paid time off
Apply tot his job
Apply To this Job