Operations Implementation Specialist

About UsAs the leader in data privacy, TrustArc automates and simplifies the creation of end-to-end privacy management programs for global organizations. TrustArc is the only company to deliver the depth of privacy intelligence, coupled with the complete platform automation, that is essential for the growing number of privacy regulations in an ever-changing digital world. We have a global team across the Americas, Europe, and Asia, TrustArc helps customers worldwide demonstrate compliance, minimize risk, and build trust. For additional information visit www.trustarc.com.We invest in our team member’s work-life balance, with paid time off, flexible working hours, and a work from home environment. We support employees with their own industry specific learning. We have virtual team events such as trivia games, celebrating “international pet day”, lunch’n’learns, exercise classes, Women at TrustArc ERG, and many more.All of our above initiatives and employee support is in line with our seven core values: Customer Obsessed, Fearless, Accountable, Collaborative, Agile, Transparent and Effective. We like to encourage our employees to end each day with the question: “Which value(s) did I demonstrate today?” And we acknowledge exceptional work through our semi-annual awards, which includes a paid vacation!Job OverviewTRUSTe is looking for an Operations Implementation Specialist to join its Global Privacy Solutions Team. We are looking for candidates with outstanding organizational skills, keen attention to details, knowledge in various ERP systems and passion to work in a dynamic team.What You Will DoPrimarily support the Technical Account Management Team for the implementation and setup of our clients on the TrustArc products
Responsible for providing the highest quality technical support and troubleshooting skills to ensure the success of our clients using our products.
Acquire in-depth product knowledge quickly through hands-on experience with products and interaction with subject matter experts
Work actively and communicate responsively with all team members to ensure timely delivery of tasks
Perform other related functions as may be assigned
What You Will BringBachelor’s Degree in Computer Science/Information Technology/ComputerEngineering/ or related courses
Must have Front End Web Development experience
Advance knowledge on Sublime(text editor), Google Apps, Photoshop, Illustrator, and GIMP(photo editor), Browserstack, and others
Strong understanding of technological platforms, preferably online ad serving systems on desktop and mobile
Ability to distill complex issues into easy to understand recommendations that can be conveyed in writing verbally
Intermediate to Advanced Knowledge of MS Office applications, especially Excel ∙ Basic knowledge with Web-based technologies (HTML, FTP, cookies, web beacons, etc.)
Strong command of standard American English grammar and usage both oral and written
Strong attention to detail ability to work through complex problems using creative solutions
Highly motivated and self-directed
Ability to work effectively cross-functionally with other teams
Preferred but not required:2-3 years of experience in online advertising, email, marketing, or software technical support
Functional work experience in privacy management systems
Understanding of data privacy management practices
Knowledge in various ERP systems (Netsuite, Jira, Salesforce, etc)
What We OfferCompetitive compensationHealth, Vision and Dental CarePTO ProgramComputer + Welcome PackageWork from Home as choiceContinuing Education ProgramOpportunities to participate in philanthropic activitiesOpportunities to participate in health-focused activities- mindfulness, wellness, activity lifestylePhp 20,000 employee referral programExcited about the opportunity, but worried you don’t meet all the requirements? Apply anyway and give us both the chance to find out!Equal OpportunityTrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. TrustArc does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.If you need reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, contact us at [email protected] and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that processOriginally posted on Himalayas

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