operations consultation manager (remote), Delivery Channel Operations, (Uber Eats, DoorDash)

Remote Full-time
Now Brewing – operations consultation manager – Delivery , Channel Operations, (Uber Eats, DoorDash)! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only

celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

A Starbucks operations consultation manager on the Channel Operations, Delivery team provides operations expertise and consultation on plans and projects impacting the delivery channel (Uber Eats and DoorDash). Consultation includes planning for and developing projects and programs that enable our partners to provide the optimal delivery experience for our customers and couriers.

The pay range for this position may be narrower than that displayed, depending on where the work is performed.

As an operations consultation manager on the Channel Operations, Delivery (Uber Eats
  • Passionately collaborate and co-create implementation and sustainment strategies for the Delivery channel
  • Build empathy for retail partners up, down and across cross-functional lines
  • Thrive in ambiguity
  • Be curious and adept at asking questions to gain insights, determine root causes and pursue the most aspirational and inclusive solutions for the Delivery channel
  • Leverage relationships to create genuine connections to consult and influence decisions
  • Leverage your strong analytical skills

We’d Love To Hear From People With

  • Starbucks store manager experience (2 years) or 5 years of progressively responsible experience including 2 years of retail operations management and 3 years of implementation and/or project management in a retail or restaurant environment.
  • Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.
  • Strong knowledge of retail store operations, processes, and procedures
  • Ability to establish and maintain effective cross-functional working relationships.
  • Ability to operate and influence across all levels of the organization.
  • Ability to communicate clearly and concisely, both orally and in writing
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
  • Strong analytical skills
  • Ability to manage multiple projects.
  • Ability to assess the impact of change and develop processes to ensure effective implementation and user acceptance of new processes, products, procedures, or methods.

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and inspire with every cup. Apply today!

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].


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