Operations Consultant I (Hybrid)
About the position Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. Travel Requirements: This role is based remotely in the Middle Tennessee/Greater Nashville area with regional travel throughout Western and Middle Tennessee. The Operations Consultant I is responsible for managing a portfolio of our clinically integrated multi-specialty practices and is accountable for driving overall performance results. Responsibilities • Manage and own a portfolio of partner physician practices. • Assist in driving growth and operational improvement to portfolios of physician practices. • Facilitate, in coordination with each Care Center, the development and implementation of action plans designed to meet the Care Centers’ strategic plans and key performance initiatives as set by the company. • Create transparency with practices about their financial performance in order to drive change. • Provide reporting and develop presentations, as appropriate, to present the status of actionable initiatives. • Partner with Privia VBC and physician leadership to drive care transformation • Develop care center succession plans to ensure longevity of care center performance • Track and manage metrics and goals related to finance, revenue cycle, productivity, clinical performance, value-based care and customer experience. • Evaluate and assist in re-engineering the practice workflow to streamline patient throughput and efficiency. • Mentor and coach practice administrators, in the management of their physician practice. • Review data, share best practices and coach Care Center teams on strategies to succeed in value-based care agreements with payers. • Assist in the development and execution of sub-market strategies aimed at driving growth, performance and revenue. • Assist in coordination and presentation of key, in-market, physician meetings for both primary care and specialty care providers. • Evaluate practice operations and offer strategic and constructive feedback for the benefit of the physician practice. • Maintain current knowledge of relevant health care topics and share information as appropriate. • Develop and maintain expert-level knowledge in Athenahealth’s Performance Management System and electronic health record. • Other duties as assigned Requirements • 3+ years of experience • Bachelor’s degree is highly preferred. MBA or other healthcare related advanced degree is preferred. • Previous healthcare experience required; working with physicians and medical groups is preferred. • Skill and experience in quantitative and financial analysis and interpretation; must know how to read a balance sheet and explain financial data. • Must be familiar and proficient in the use of software (e.g. EHR systems, CRM, Microsoft Office or equivalent, etc.). • Project management experience with the skill to prioritize multiple projects and urgent deliverables while providing exceptional client service. • Thorough understanding of Population Health Management and how it applies to risk-based contracts. • Must provide reliable transportation. Regional travel is expected. • Must comply with HIPAA rules and regulations Nice-to-haves • Bachelor’s degree is highly preferred. MBA or other healthcare related advanced degree is preferred. • Previous healthcare experience required; working with physicians and medical groups is preferred.