Operations Business Analyst (West Coast)
WR Immigration is a global immigration firm known for its innovation and high-touch legal services. The Operations Business Analyst role involves supporting the firm's Operations and Global teams by improving processes, efficiency, and workflow while serving as a bridge between various stakeholders.ResponsibilitiesSupport operational projects aimed at improving processes, efficiency and workflow across teams, including accounting, legal and tech functionsAssist in developing and maintaining standardized processes and documentationHelp coordinate cross-functional initiatives involving legal teams, global vendors, and operationsAssist with project management reporting and stakeholder communicationsTrack project progress and follow up on deliverablesProvide administrative and coordination support to the Operations leadership teamSupport scheduling, prioritization, and execution of key operational initiativesPrepare both client and internal-facing reports, presentations, and business reviewsHelp manage global vendor relationships, contracts, and internal documentationWork closely with internal legal teams and global vendors in multiple countries to clarify billing questions and correct data issuesAssisting with the review, and organization of billing-related data for timely submission to our accounting teamSupporting the identification and resolution of billing discrepancies and data issuesAssisting with reconciliation of legal team time, fees, and related billing dataRun regular reports and follow up on missing or unclear billing informationMaintaining organized billing records and documentationSkillsBachelor's Degree (Accounting, Business, or related field preferred)Foundational understanding of accounting principles and/or data analyticsStrong written and verbal communication skills with both internal stakeholders and clientsExcellent attention to detail and organizational skillsComfort working with spreadsheets and basic business systemsComfort working with IT systems and a desire to use them to improve processesProfessional demeanor and willingness to learn in a fast-paced environmentHigh level of professionalism, discretion, and confidentialityCoursework or Internship experience related to accounting operations or data analytics, academic, or entry-level exposure to billing, accounting, or auditStrong Excel skillsInterest in global professional services, legal immigration, or accounting operations environments and a willingness to work with people from many countries and culturesExperience supporting leadership or working in an executive support capacity in team-based or client-facing rolesFamiliarity with process improvement or operations-focused rolesBenefitsPaid time off and paid holidaysMedical, dental, vision, and life insurance coverageHealth savings and flexible spending accounts to help offset healthcare and dependent care expensesMultiple retirement plan options (401k & Roth 401k)Access to an employee assistance programCompany OverviewWR Immigration is an immigration law company that offers global visa services It was founded in 1986, and is headquartered in Santa Monica, California, USA, with a workforce of 51-200 employees. Its website is https://wolfsdorf.com.
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