Operations - Billing & Pricing Analyst
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Role Description
This role is part of the Pricing and Portfolio Management team and will be responsible for supporting the KeyBank Merchant Services Pricing team including customer pricing, account maintenance, analytical projects and processes to ensure optimal pricing.
Ensure correct pricing implementation, account maintenance across the portfolio
Develop pricing analysis for existing and potential new clients
Collect, analyze, and interpret data to conduct reviews of product and customer pricing
Advise on new product pricing based on customer, competitive and internal factors
Build business cases and determine financial impact of pricing actions in support of Deal and Product teams
Interact with Servicing team to complete pricing corrections, maintenance, and exception requests for front and back book
Extract insights and develop complex analysis and tools
Analyze, monitor, and improve assigned business processes and/or systems
Develop and provide documentation for users and training purposes
Qualifications
Bachelor's degree from a four-year College or relevant industry experience in merchant services
Minimum 2 years of relevant Merchant Services experience
Direct experience implementing merchant and portfolio pricing strategies and models, 2 years preferred
Demonstrated ability analyzing interchange and other fees to evaluate merchant profitability
Ability to handle and prioritize multiple tasks in a timely manner and ability to work effectively under pressure
Exceptional attention to detail is critical
Experience addressing ambiguous problems with a detailed approach is imperative
Excellent ability to communicate with internal and external teams to drive project completion
Advanced proficiency in Excel and financial spreadsheets
Computer literacy with proficiency in Microsoft Office products
Requirements
Previous experience with interchange or payments is advantageous
SQL knowledge highly desired
Computer literacy with proficiency in PowerPivot, Tableau, Python
Experience in business, financial, payments, or other similar analysis preferred
Benefits
This position is eligible to earn a base salary in the range of $68,000 to $75,000 annually depending on location and job-related factors such as level of experience.
Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.
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