Operations Associate, Insurance Operations
Job Description:
• Build and maintain automated workflows to keep our processes running smoothly. You may do this yourself or you may work with our Engineering team to help them develop and implement high-value features for our platform. This work will directly impact our ability to expand access to care nationally!
• Design and execute complex analyses to support decision making within Insurance Operations and across departments at Grow.
• Own and monitor metrics that track the health of our Insurance Operations. You’ll be responsible for identifying problems that may arise in our processes then working towards a solution.
• Collaborate closely with our Growth, Customer Support, and Technology teams to ensure stellar operational performance and service while we scale.
Requirements:
• A Problem Solver. You’re able to identify business challenges based on metrics and analyses, and you’re ready to recommend solutions to improve business processes.
• Mission-Driven. You’re here to change the world, and you’re always connecting your work back to the importance of the Grow Therapy mission.
• Agile. You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge.
• A Team Player. You’re collaborative by nature, relish in camaraderie and group wins, and are looked to by your colleagues as a steadfast partner and source of encouragement.
• Technical Guru. You know your way around spreadsheets, and you’re able to write complex formulas and pivot tables. You should also have a command of SQL and intermediate experience with Java Script or Python.
• Someone with previous experience with HubSpot, Workato, and/or other automation tools is a bonus, but we prioritize capability over experience and are excited to invest in your professional growth.
Benefits:
• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
• Financial Wellness: 401(k) program and equity opportunities.
• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
• Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
• Wellness & Development: Annual stipends to put towards personal & professional growth.
• Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
• Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
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• Build and maintain automated workflows to keep our processes running smoothly. You may do this yourself or you may work with our Engineering team to help them develop and implement high-value features for our platform. This work will directly impact our ability to expand access to care nationally!
• Design and execute complex analyses to support decision making within Insurance Operations and across departments at Grow.
• Own and monitor metrics that track the health of our Insurance Operations. You’ll be responsible for identifying problems that may arise in our processes then working towards a solution.
• Collaborate closely with our Growth, Customer Support, and Technology teams to ensure stellar operational performance and service while we scale.
Requirements:
• A Problem Solver. You’re able to identify business challenges based on metrics and analyses, and you’re ready to recommend solutions to improve business processes.
• Mission-Driven. You’re here to change the world, and you’re always connecting your work back to the importance of the Grow Therapy mission.
• Agile. You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge.
• A Team Player. You’re collaborative by nature, relish in camaraderie and group wins, and are looked to by your colleagues as a steadfast partner and source of encouragement.
• Technical Guru. You know your way around spreadsheets, and you’re able to write complex formulas and pivot tables. You should also have a command of SQL and intermediate experience with Java Script or Python.
• Someone with previous experience with HubSpot, Workato, and/or other automation tools is a bonus, but we prioritize capability over experience and are excited to invest in your professional growth.
Benefits:
• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
• Financial Wellness: 401(k) program and equity opportunities.
• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
• Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
• Wellness & Development: Annual stipends to put towards personal & professional growth.
• Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
• Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
Apply tot his job
Apply To this Job