Operations Assistant/ Record Management

About the Opportunity Operating within the non-profit education and social services sector, this remote role supports mission-driven programs by ensuring secure, accurate, and accessible recordkeeping across distributed teams. You will help maintain compliance, streamline archive workflows, and enable operational continuity for a geographically dispersed organization serving clients and stakeholders across the United States. Primary Job Title: Records Management Coordinator Role & Responsibilities • Manage intake, classification, indexing, and secure storage of electronic and physical records to maintain accurate and auditable archives. • Operate and optimize document management systems—uploading, tagging, versioning, and applying retention policies to incoming records. • Perform document imaging, OCR quality checks, and metadata cleanup to ensure searchability and compliance with retention schedules. • Support records requests, retrieval, and disposition processes; coordinate secure transfer or destruction of records per policy. • Monitor and report on records inventory, access logs, and adherence to retention and privacy standards; escalate incidents and recommend remediation. • Collaborate with operations, HR, finance, and program teams to standardize filing practices and deliver training on records procedures. Skills & Qualifications Must-Have • Electronic Document ManagementSystems • SharePoint • Google Workspace • Microsoft Excel • Document imaging OCR • Records retention schedules Preferred • OnBase • DocuWare • ISO 15489 (records management standard) Additional Qualifications • Associate degree or equivalent certificate in library science, records management, information management, or related field preferred. • 1–3 years experience supporting records management, document control, or administrative operations in a regulated or non-profit environment. • Familiarity with data privacy and records-related regulations (FERPA, GDPR, HIPAA) and applying retention/disposition rules. • Strong attention to detail, analytical aptitude, and ability to work autonomously in a fully remote team. • Ability to manage confidential information with discretion and follow secure file-handling procedures. Benefits & Culture Highlights • Fully remote role with flexible hours to support work-life balance and cross-time-zone collaboration. • Professional development opportunities in records management and compliance practices. • Mission-driven environment focused on education and social impact—collaborative and values-led culture. This position is keyword-optimized for records management, document control, and operational support searches on major job portals. Qualified candidates who thrive in organized, compliance-focused environments are encouraged to apply. Apply tot his job