Operations Analyst - Tap2Ride

SEI is launching its Climate Corps Fellowship program, offering the opportunity to lead impactful climate and community resilience projects. As an Operations Analyst, you will contribute to sustainable transportation initiatives, support day-to-day operations, and drive the Tap2Ride program to enhance train access through contactless payment.ResponsibilitiesMonitor ridership and other metrics, analyze data, prepare statistical reports, and monitor and adjust individual train travel faresDevelop new metrics and analysis methods, make policy recommendations, and explore ways to grow ridership and revenueWork with internal and external stakeholders to implement or change proceduresLead and participate in meetings, conduct field audits at stations and on trains, and interact with the publicCommunicate directly with customers in a customer service capacity as neededSkillsBachelor's degree, related fields preferred (transportation, data analytics, hospitality, etc)Strong proficiency with Excel, data processing, and analysisStrong verbal and written communication skillsMotivated, self-starter, independent, analyticalThe ability to work onsite on a hybrid basis [4 days per week in-office]This position requires the employee to be physically located within commuting distance of the site location at the time of hireOnly candidates currently residing within commuting distance of the site address will be consideredCommitment to a fair workplace that honors the experiences, voices, viewpoints, and values of all individualsAuthorization to work in the United States for the duration of the fellowship (SEI is unable to sponsor visas)May require occasional moving about to accomplish tasks, moving from one worksite to another, or adjusting or moving objects under 25-50 pounds in all directionsMust be 18 years or older to applyTransit/transportation experienceExperience or certifications in AIExperience in the public sectorBenefitsHealth care coverage with 100% of health care insurance premiums covered by SEI.Fellows receive 10 personal days for a standard 10-month fellowship (prorated for longer terms), which may be used for vacation or sick time.Comprehensive career-readiness training, including interview prep, salary negotiation, and resume building.Panels, workshops, and networking with climate resilience industry professionals.Professional networking and learning opportunities.The University of California Climate Stewards Certification equips you to lead community and ecosystem resilience initiatives.Company OverviewSEI is an environmental nonprofit that builds leaders to accelerate climate solutions. It was founded in 1997, and is headquartered in San Rafael, California, USA, with a workforce of 51-200 employees. Its website is https://www.seiinc.org.



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