Operations Analyst, Logistics

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.Job SummaryWe are looking for a data-driven and detail-oriented Logistics Operations Analyst to support our logistics team in driving process improvements, managing shipping performance, and providing insights that inform strategic decisions. Reporting directly to the Operations Manager – Logistics, this role will play a critical part in ensuring operational efficiency, cost control, and high-quality logistics performance across the organization.Key Responsibilities Data Analysis & Reporting Collect, analyze, and report on logistics and shipping performance data across all sites.Build and maintain dashboards and regular reporting tools to monitor KPIs such as on-time delivery, cost per shipment, carrier performance, and issue resolution timelines.Identify trends, variances, and opportunities for improvement through root cause analysisProcess Improvement SupportAssist in process mapping, documentation, and improvement initiatives in logistics workflows.Conduct time and cost studies to evaluate current operations and support continuous improvement projects.Track the effectiveness of implemented solutions and adjust strategies as needed.Carrier & Vendor AnalysisSupport the Operations Manager in evaluating carrier performance and preparing negotiation data.Monitor compliance with service level agreements (SLAs) and escalate issues as necessary.Gather and analyze feedback from internal stakeholders to assess carrier effectiveness.Cross-Functional CollaborationWork closely with Customer Service, Manufacturing, R&D, Engineering, and Product Development to gather feedback and share logistics insights.Help translate stakeholder feedback into actionable logistics improvements.Packaging Optimization SupportCollect data and perform cost-benefit analysis on packaging options.Support sustainability initiatives by evaluating packaging efficiency and waste reduction strategies.Escalation Support & Issue TrackingAssist in tracking and managing escalations related to shipping and logistics.Provide analytical support to internal teams during issue resolution processes.Qualifications1–3 years of experience in supply chain operations, data analysis roles, preferably within a fast-paced startup or high-growth environment.Strong analytical and problem-solving skills; proficiency in Excel, Looker, and data visualization tools.Excellent communication and interpersonal skills; able to work cross-functionally and present data clearly to non-technical stakeholders.Detail-oriented with a strong sense of ownership and accountability.Experience in International logisticsPreferred QualificationsExperience in a fast-paced, high-growth operational environment.Familiarity with packaging and sustainability practices in logistics.Exposure to budget tracking and cost analysis in shipping/logistics contexts.For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

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