Operational Support Manager
WHY WE WILL LOVE YOU
You care about making a positive impact in the world. A warehouse job at IKEA is so much more than moving things from A to B. It’s the stuff in between that makes being a member of our logistics team unique.
Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
WHAT YOU'LL BE DOING DAY TO DAY
As an Operational Support Manager, responsible for increasing the efficiency of operations for the Distribution / Customer Fulfillment Center, you will:
Responsible for leading, coaching and developing a high performing Operational Support Team.
Responsible for high performing daily operations with a focus on quality for the lowest possible cost.
Responsible for goal setting and initiating local business plans/projects implementation.
Support Warehouse Operations team in creating planning based on volume forecasts with Mid-term Plan (MTP) and Short-term Plan (STP) to meet goods availability as well as short and stable customer lead-times.
Responsible for securing the implementation of new warehousing processes, technologies and ways of working.
Secure compliance to Standard Operations Procedures (SOPs) for the operations support department, which highlights quality awareness.
Responsible for maintenance, user & data management for applicable central fulfilment unit systems as well as providing business intelligence and metrics reporting.
Promote the IKEA Culture together with the unit manager by cultivating an environment that establishes good examples of leadership.
TOGETHER AS A TEAM
We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!
Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position.
As a condition of employment for this role, the successful candidate will be required to complete a background check and a drug test.
JOB TYPE: Permanent, Full-time
BENEFITS ELIGIBLE: Yes
HOURS: Salary role. Must have open availability Monday through Sunday
The pay range for this role is $84,686-$123,418
At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well, and plan for their future. Join our team and enjoy these benefits and so much more!
• Generous paid time off, holiday, and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment
The anticipated posting closing date is on or around 2/27/2025
QUALIFICATIONS
People management experience.
Experience in securing the implementation of mid-term and long-term strategies.
High organizational and strong analytical skills.
Strong written and verbal communication skills.
Good coaching/mentoring, and facilitation skills.
Conflict management skills and problem-solving experience.
Requirements
Ability to lift, sit, stand, and walk for length of shift.
Ability to lift up to 50lbs
WHAT YOU’LL BE DOING DAY TO DAY
As an Operational Support Manager, responsible for increasing the efficiency of operations for the Distribution / Customer Fulfillment Center, you will:
• Responsible for leading, coaching and developing a high performing Operational Support Team.
• Responsible for high performing daily operations with a focus on quality for the lowest possible cost.
• Responsible for goal setting and initiating local business plans/projects implementation.
• Support Warehouse Operations team in creating planning based on volume forecasts with Mid-term Plan (MTP) and Short-term Plan (STP) to meet goods availability as well as short and stable customer lead-times.
• Responsible for securing the implementation of new warehousing processes, technologies and ways of working.
• Secure compliance to Standard Operations Procedures (SOPs) for the operations support department, which highlights quality awareness.
• Responsible for maintenance, user & data management for applicable central fulfilment unit systems as well as providing business intelligence and metrics reporting.
• Promote the IKEA Culture together with the unit manager by cultivating an environment that establishes good examples of leadership.
The starting rate/ salary for this position ranges from 84868 USD to 123418 USD and will be based on relevant work experience.
Apply Now
You care about making a positive impact in the world. A warehouse job at IKEA is so much more than moving things from A to B. It’s the stuff in between that makes being a member of our logistics team unique.
Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
WHAT YOU'LL BE DOING DAY TO DAY
As an Operational Support Manager, responsible for increasing the efficiency of operations for the Distribution / Customer Fulfillment Center, you will:
Responsible for leading, coaching and developing a high performing Operational Support Team.
Responsible for high performing daily operations with a focus on quality for the lowest possible cost.
Responsible for goal setting and initiating local business plans/projects implementation.
Support Warehouse Operations team in creating planning based on volume forecasts with Mid-term Plan (MTP) and Short-term Plan (STP) to meet goods availability as well as short and stable customer lead-times.
Responsible for securing the implementation of new warehousing processes, technologies and ways of working.
Secure compliance to Standard Operations Procedures (SOPs) for the operations support department, which highlights quality awareness.
Responsible for maintenance, user & data management for applicable central fulfilment unit systems as well as providing business intelligence and metrics reporting.
Promote the IKEA Culture together with the unit manager by cultivating an environment that establishes good examples of leadership.
TOGETHER AS A TEAM
We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!
Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position.
As a condition of employment for this role, the successful candidate will be required to complete a background check and a drug test.
JOB TYPE: Permanent, Full-time
BENEFITS ELIGIBLE: Yes
HOURS: Salary role. Must have open availability Monday through Sunday
The pay range for this role is $84,686-$123,418
At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well, and plan for their future. Join our team and enjoy these benefits and so much more!
• Generous paid time off, holiday, and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment
The anticipated posting closing date is on or around 2/27/2025
QUALIFICATIONS
People management experience.
Experience in securing the implementation of mid-term and long-term strategies.
High organizational and strong analytical skills.
Strong written and verbal communication skills.
Good coaching/mentoring, and facilitation skills.
Conflict management skills and problem-solving experience.
Requirements
Ability to lift, sit, stand, and walk for length of shift.
Ability to lift up to 50lbs
WHAT YOU’LL BE DOING DAY TO DAY
As an Operational Support Manager, responsible for increasing the efficiency of operations for the Distribution / Customer Fulfillment Center, you will:
• Responsible for leading, coaching and developing a high performing Operational Support Team.
• Responsible for high performing daily operations with a focus on quality for the lowest possible cost.
• Responsible for goal setting and initiating local business plans/projects implementation.
• Support Warehouse Operations team in creating planning based on volume forecasts with Mid-term Plan (MTP) and Short-term Plan (STP) to meet goods availability as well as short and stable customer lead-times.
• Responsible for securing the implementation of new warehousing processes, technologies and ways of working.
• Secure compliance to Standard Operations Procedures (SOPs) for the operations support department, which highlights quality awareness.
• Responsible for maintenance, user & data management for applicable central fulfilment unit systems as well as providing business intelligence and metrics reporting.
• Promote the IKEA Culture together with the unit manager by cultivating an environment that establishes good examples of leadership.
The starting rate/ salary for this position ranges from 84868 USD to 123418 USD and will be based on relevant work experience.
Apply Now