Operational Excellence Support — Innovation & Delivery
Please read carefully before applying.
We are a fast-scaling tech company with a mature Scrum@Scale setup, a defined Innovation Value Engine, and existing playbooks. We are not hiring to replace Agile, delivery, or product roles — those seats are already filled.
We are hiring an Operational Excellence Support partner to help us protect execution quality, improve delivery visibility, and support leaders in meeting delivery commitments — especially for MVPs and spillover work.
This role exists to fix execution gaps, not role gaps.
Engagement Setup
- Rate: $10/hour
- Location: Philippines only
- Time: 10 hours per week (initial setup)
- Work style: Fully remote
- Structure: Weekly tasks and goals aligned to company KRs
- Opportunity to increase hours based on impact
What You’ll Be Responsible For
1. MVP & Spillover Delivery Visibility
- Support leaders in tracking MVP development, especially work that spills across quarters
- Ensure delayed or rolling MVPs are visible, discussed, and actively managed
- Surface early signals when delivery is running slow or fast
2. Velocity Awareness (Quarterly Cadence)
- Help maintain clear visibility into delivery velocity at a quarterly level
- We do not limit adding work into sprints in a one-piece-flow fashion
- Your role is not to restrict flow — but to make execution speed and drift visible
Key question you help answer weekly:
“Are we running slow, running fast, or drifting — and why?”
3. Ruthless Prioritization Support
- Help leaders surface priority conflicts and overload
- Flag when new work is added without clear tradeoffs
- Reinforce prioritization discipline within an existing Scrum@Scale environment
4. Accountability & Feedback Support (HOT Canvass)
- Support innovation leaders in living their accountability bullets
- Collect feedback regularly and surface coaching opportunities
- Call out when feedback is missing, vague, or not useful for improvement
5. Playbook Usage & Operational Discipline
- Check whether Innovation playbooks are being followed in practice
- Flag gaps between documented playbooks and real execution
- Help keep playbooks updated as reality changes
Important — Read Before Applying
We already have dedicated people and systems in place for Agile, Scrum@Scale, delivery management, and tooling.
This role exists to support and reinforce execution, not to redesign it.
Please do not apply if your background is mainly:
- Agile coaching or framework rollout
- Scrum Master or Project Management
- Tooling, dashboards, or Jira administration
- Generic team-building or morale-focused facilitation
If your instinct is to add process, run ceremonies, or implement tools, this role is not a fit.
If your instinct is to observe execution, surface drift, reinforce priorities, and keep delivery visible, this role is for you.
Ideal Candidate Profile
- Based in the Philippines
- Background in operations, delivery support, or engagement coordination
- Comfortable working with leaders and raising concerns respectfully
- Organized, observant, and strong at spotting execution patterns
- Familiar with Agile environments (without being process-heavy)
You do not need to design systems — you help ensure the system runs.
What Success Looks Like (First 60–90 Days)
- Clear weekly visibility into MVP and spillover delivery status
- Earlier signals when velocity is slowing or accelerating
- Fewer end-of-quarter delivery surprises
- Leaders receiving clearer accountability and feedback signals
- Playbooks actively referenced, not ignored
To Apply (Required)
Please answer one of the following in your proposal:
1. Describe how you helped a team track delivery progress or spillovers without slowing them down
2. OR
3. Describe a time you helped leaders gain visibility into delivery issues before they became critical
Short, specific answers are preferred.
This role does not create new lanes — it keeps existing lanes clear.
Apply Now
Apply Now
We are a fast-scaling tech company with a mature Scrum@Scale setup, a defined Innovation Value Engine, and existing playbooks. We are not hiring to replace Agile, delivery, or product roles — those seats are already filled.
We are hiring an Operational Excellence Support partner to help us protect execution quality, improve delivery visibility, and support leaders in meeting delivery commitments — especially for MVPs and spillover work.
This role exists to fix execution gaps, not role gaps.
Engagement Setup
- Rate: $10/hour
- Location: Philippines only
- Time: 10 hours per week (initial setup)
- Work style: Fully remote
- Structure: Weekly tasks and goals aligned to company KRs
- Opportunity to increase hours based on impact
What You’ll Be Responsible For
1. MVP & Spillover Delivery Visibility
- Support leaders in tracking MVP development, especially work that spills across quarters
- Ensure delayed or rolling MVPs are visible, discussed, and actively managed
- Surface early signals when delivery is running slow or fast
2. Velocity Awareness (Quarterly Cadence)
- Help maintain clear visibility into delivery velocity at a quarterly level
- We do not limit adding work into sprints in a one-piece-flow fashion
- Your role is not to restrict flow — but to make execution speed and drift visible
Key question you help answer weekly:
“Are we running slow, running fast, or drifting — and why?”
3. Ruthless Prioritization Support
- Help leaders surface priority conflicts and overload
- Flag when new work is added without clear tradeoffs
- Reinforce prioritization discipline within an existing Scrum@Scale environment
4. Accountability & Feedback Support (HOT Canvass)
- Support innovation leaders in living their accountability bullets
- Collect feedback regularly and surface coaching opportunities
- Call out when feedback is missing, vague, or not useful for improvement
5. Playbook Usage & Operational Discipline
- Check whether Innovation playbooks are being followed in practice
- Flag gaps between documented playbooks and real execution
- Help keep playbooks updated as reality changes
Important — Read Before Applying
We already have dedicated people and systems in place for Agile, Scrum@Scale, delivery management, and tooling.
This role exists to support and reinforce execution, not to redesign it.
Please do not apply if your background is mainly:
- Agile coaching or framework rollout
- Scrum Master or Project Management
- Tooling, dashboards, or Jira administration
- Generic team-building or morale-focused facilitation
If your instinct is to add process, run ceremonies, or implement tools, this role is not a fit.
If your instinct is to observe execution, surface drift, reinforce priorities, and keep delivery visible, this role is for you.
Ideal Candidate Profile
- Based in the Philippines
- Background in operations, delivery support, or engagement coordination
- Comfortable working with leaders and raising concerns respectfully
- Organized, observant, and strong at spotting execution patterns
- Familiar with Agile environments (without being process-heavy)
You do not need to design systems — you help ensure the system runs.
What Success Looks Like (First 60–90 Days)
- Clear weekly visibility into MVP and spillover delivery status
- Earlier signals when velocity is slowing or accelerating
- Fewer end-of-quarter delivery surprises
- Leaders receiving clearer accountability and feedback signals
- Playbooks actively referenced, not ignored
To Apply (Required)
Please answer one of the following in your proposal:
1. Describe how you helped a team track delivery progress or spillovers without slowing them down
2. OR
3. Describe a time you helped leaders gain visibility into delivery issues before they became critical
Short, specific answers are preferred.
This role does not create new lanes — it keeps existing lanes clear.
Apply Now
Apply Now