Online Live Chat Specialist Entry-Level
Job Summary:
We are seeking an entry-level Online Live Chat Specialist to join our customer support team. As an Online Live Chat Specialist, you will be responsible for providing exceptional customer service through live chat, answering customer inquiries, and resolving issues in a timely and professional manner...
Key Responsibilities:
Respond to customer inquiries via live chat
Resolve customer issues and concerns
Provide product and service information
Document customer interactions
Meet and exceed customer satisfaction targets
Collaborate with team members to resolve complex issues
Requirements:
0-1 year of experience in customer service or support
High school diploma or equivalent required
Basic computer skills and knowledge of Microsoft Office
Strong communication and interpersonal skills
Ability to work independently in a remote setting
Strong problem-solving and analytical skills
Preferred Qualifications:
Experience in a remote or virtual environment
Knowledge of customer service principles and methodologies
Certification in customer service or related field (e.g., CSP)
Experience with live chat software and CRM systems
What We Offer:
Flexible scheduling and remote work options
Comprehensive training and development programs
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
Available shifts and compensation: Available shifts all days except Sundays. Compensation is $25.00 - $50.00/hour.
About Integrity Pool Builders: Integrity Pool Builders is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at https://integritypoolbuilders.com/.
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We are seeking an entry-level Online Live Chat Specialist to join our customer support team. As an Online Live Chat Specialist, you will be responsible for providing exceptional customer service through live chat, answering customer inquiries, and resolving issues in a timely and professional manner...
Key Responsibilities:
Respond to customer inquiries via live chat
Resolve customer issues and concerns
Provide product and service information
Document customer interactions
Meet and exceed customer satisfaction targets
Collaborate with team members to resolve complex issues
Requirements:
0-1 year of experience in customer service or support
High school diploma or equivalent required
Basic computer skills and knowledge of Microsoft Office
Strong communication and interpersonal skills
Ability to work independently in a remote setting
Strong problem-solving and analytical skills
Preferred Qualifications:
Experience in a remote or virtual environment
Knowledge of customer service principles and methodologies
Certification in customer service or related field (e.g., CSP)
Experience with live chat software and CRM systems
What We Offer:
Flexible scheduling and remote work options
Comprehensive training and development programs
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
Available shifts and compensation: Available shifts all days except Sundays. Compensation is $25.00 - $50.00/hour.
About Integrity Pool Builders: Integrity Pool Builders is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at https://integritypoolbuilders.com/.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools
Apply Now