Onboarding SME (Remote)

Remote Full-time
Title: Onboarding SME
Location: San Antonio, TX (Remote)
Clearance: US Citizen (Secret Eligible)

About this role:
Ā• Rackner is seeking a Onboarding SME who will onboard and support product teams across the DoD as they leverage the Platform One tech stack to continuously develop and deploy code to multiple security environments. .
Ā• Platform One is a DoD enterprise service capability intended to make the DoD DevSecOps initiative a reality by leveraging industry best practices, open-source software such as Kubernetes and containers, and commercial solutions to instantiate CI/CD pipelines at various classification levels.
Ā• Rackner is working with the Platform One program to support these initiatives and provide technical services and expertise for the program's success.

We are seeking professionals with:
Ā• Excellent customer management experience
Ā• Solid software implementation skills
Ā• Collaborates well with both internal and customer teams
Ā• Demonstrated leadership of solutions and... successful implementation for the onboarding process
Ā• Experienced in the onboarding process with teams that execute training and integrations
Ā• Bachelor's or Master's Degree in Computer Science or related IT field
Ā• Excellent presentation skills and ability to work well with multiple teams

Who We Are:
Ā• Rackner is a software consultancy that builds cloud-native solutions for startups, enterprises, and the public sector.
Ā• We are an energetic, growing consultancy with a passion for solving big problems for both startups and enterprises.
Ā• Each of us enable digital transformation for large organizations through the newest in distributed technologies as we are laser focused on end-to-end application development, DevSecOps, AI/ML and systems architecture and our methodology focuses on cloud-first and cost-effective innovation.
Ā• Our customers hail from a diverse, ever-growing list of industries.

Who We Are:
Ā• Rackner is a software consultancy that builds cloud-native solutions for startups, enterprises, and the public sector.
Ā• We are an energetic, growing consultancy with a passion for solving big problems for both startups and enterprises.
Ā• Each of us enable digital transformation for large organizations through the newest in distributed technologies as we are laser focused on end-to-end application development, DevSecOps, AI/ML and systems architecture and our methodology focuses on cloud-first and cost-effective innovation.
Ā• Our customers hail from a diverse, ever-growing list of industries.

Benefits/Additional Info:

Rackner embraces and promotes employee development and training and covers the cost of certifications relevant to a position and the technologies/services provided . Fitness/Gym membership eligibility, weekly pay schedule and employee swag, snacks & events are offered as well!
Ā• 401K with 100% matching up to 6%
Ā• Highly competitive PTO
Ā• Great health insurance with large network of providers
Ā• Medical/Dental/Vision
Ā• Life Insurance, and short & long term disability
Ā• Industry-Leading Weekly Pay Schedule
Ā• Home office & equipment plan

#onboarding #customerexperience #userexperience #customermanagement #Platformone #airforce #Cloud

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