Officer Sr., GISF Membership & Project

Remote Full-time
Vacancy Name: Officer Senior, GISF Membership & Project

Employment Type: Full Time (Fixed Term)

Location: Washington, DC

Division: Global Impact

Department: Global Security

Manager/Supervisor title: Director, Project

Work environment: Hybrid

About Child Fund and GISF:
Child Fund is a child-focused international development organization that works in 23 countries to connect children with the people, resources and institutions they need to grow up healthy, educated, skilled and safe, no matter where they are.

Global Interagency Security Form (GISF) is an independent NGO peer-support network established in 2006 to provide a platform for global security focal points to share experiences, knowledge, and learning. GISF is dedicated to improving the protection of aid workers and operations to achieve sustainable access to populations in need. GISF strengthens NGO safety and security practices worldwide, boasting over 150 member INGOs, and has offices in London, UK and Washington, DC, USA.

Child Fund’s Values:
Child Fund is creating a diverse, equitable, inclusive, and accessible environment where everyone is welcomed and celebrated equally.

Child Fund’s Commitment:
Child Fund International has a zero-tolerance policy regarding sexual exploitation, abuse and harassment (SEAH) and all other forms of harm by its staff, partners, and other representatives in the delivery of its mission and services for children.

About This Role:
The Senior Membership and Project Officer plays a pivotal role in fostering and enhancing engagement among the organization’s members. The Senior Officer cultivates and manages member services, ensuring that the organization’s diverse community of NGOs receives support and opportunities for collaboration in the North America and Latin America regions. The Senior Officer reports directly to the Project Director and works closely with the Global Head of Membership and NGO Services and the counterpart in GISF CIC in the UK.

This is a full-time, grant-funded position through December 31, 2026. This is a hybrid position based in Washington, DC requiring at least one day per week in the office. Remote candidates will not be considered.

Required Experience and Education:
• Bachelor’s degree or equivalent combination of experience and education.
• At least 5 years of professional experience, including significant experience in event management.
• Demonstrated experience with project management.
• Experience in a similar membership-based organization is preferred.
• Experience working in a non-profit organization or international development sector is preferred.
• Experience working with customer relationship management (CRM) software and databases is preferred.

Primary Responsibilities:
• Serve as the primary contact for GISF members, responding promptly to inquiries.
• Guide potential new members through the application process.
• Lead the planning and execution of in-person and virtual events, including a North America flagship event every two years.
• Maintain up-to-date records of members.
• Capture data from events for use in member engagement and knowledge sharing.
• Support GISF engagement with the commercial sector and conduct outreach to develop strategic partnerships for the benefit of members.
• Actively contribute to GISF initiatives.
• Maintain a willingness to learn and develop knowledge about the NGO security risk management area.
• Remain alert and responsive to any safeguarding risks.

Required Competencies:
• Teamwork: the ability to work effectively and collaborate with others; values and respects individual differences.
• Communication: demonstrates empathy and tact when communicating with others.
• Results orientation: gets things done; takes proactive steps to achieve organizational goals and quality standards.
• Decision making: uses good judgement and critical thinking.
• Resilience: thrives in rapidly changing environments.
• Digital literacy: adopts and champions new technology.

Other Required Competencies:
• Fluency in English is required; fluency in Spanish is preferred.
• Proficiency with Microsoft Office suite of applications.
• Excellent organization skills.
• Excellent customer service orientation.
• Good relationship-building and networking skills.
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