Nonprofit Salesforce Consultant – Enterprise Project Manager
Job Description: • Guide full project life cycle from requirements gathering to solution design and development, testing, and deployment • Steering complex Enterprise-level implementations through various stages of development and deployment. • Support translation of client needs into technical requirements • Join and lead client-facing discovery sessions. • Maintain and update Story Navigator as the central repository of project configuration, design, documentation, and user feedback • Assist in quality testing prior to user testing • Create and actively manage implementation schedules, project deliverables and milestones to ensure effective completion of project milestones, control project scope and mitigate risks. • Coordinate client and Idealist Consulting project team meetings and communications, utilizing prescribed project management tools and platform to ensure continuity in communication and project quality • Produce quality project deliverables, including kickoff presentations, project plans, status reports, budget burn reports, client requirements, design documentation, and deployment plans • Work closely with client project team to identify, nurture, and guide client team • Collaborate with Client Success Team and Service Delivery management as needed to resolve project or client communication roadblocks • Proactively manage multiple, concurrent projects Requirements: • 3-7 years experience in a similar role • Minimum certification: Salesforce Admin Certification • Understanding of Nonprofit Cloud (NPC) (Certification preferred) • Excellent verbal and written communication skills - including translation of technical requirements to non-technical individuals • Project management experience • Familiarity with PROSCI and ADKAR • Understanding of nonprofit technology projects • Ability to engage in multiple projects at one time • Experience managing with both Waterfall and Agile software development methodologies • Creative and analytical thinking with a passion for solving customer problems with software solutions • Experience in Enterprise-level Implementations, demonstrating a track record of successfully steering complex projects through various stages of development and deployment • 2+ Salesforce administration with strong declarative design skills and the ability to deliver customer-driven solutions (Extra Credit) • Proven experience with NPSP and NPC (Extra Credit) • PMP or other related Certification is a strong plus (Extra Credit) • Experience managing projects or engaging in projects with technical and cross-functional components (Extra Credit) • Previous experience working with nonprofits, experience working in fundraising and program management is a plus (Extra Credit) • Salesforce Sales Cloud, Service Cloud certifications a plus (Extra Credit) • Team leadership experience (Extra Credit) Benefits: • Contractors are not employees of Idealist Consulting and are therefore not eligible for benefits such as healthcare coverage and paid time off • Independent contractors are required to carry their own professional liability insurance policy. Apply tot his job