Network Field Operations Engineer
About the position
Responsibilities
• Performing optimization, troubleshooting, and maintenance of network systems and applications to identify overall system availability and performance.
• Evaluating network coverage to find gaps, making recommendations to improve coverage, and helping to implement those recommendations.
• Performing triage, fault isolation, and remediation of network events.
• Generating, driving, and updating problem-tracking tickets via multiple systems and continuously improving business practices.
• Escalating issues to the appropriate internal/external engineer teams for resolution.
Requirements
• Associate's degree or two or more years of work experience.
• Three or more years of relevant work experience.
• A valid driver's license.
• Willingness to travel up to 25% of the time.
• Willingness to work rotating shifts including weekends and holidays.
Nice-to-haves
• A technical degree in Electronics, Telecommunications, Computer Science, Engineering, Business or a related discipline.
• Knowledge of telecommunications equipment and technologies like Telephony Switching, Data Communications and Network Routers.
• Computer support experience, including troubleshooting PC hardware and configurations.
• Vendor management experience.
Benefits
• Hybrid work environment with defined work location and remote work options.
• Diversity and inclusion initiatives.
• Equal opportunity employer policies.
Apply Now
Apply Now
Responsibilities
• Performing optimization, troubleshooting, and maintenance of network systems and applications to identify overall system availability and performance.
• Evaluating network coverage to find gaps, making recommendations to improve coverage, and helping to implement those recommendations.
• Performing triage, fault isolation, and remediation of network events.
• Generating, driving, and updating problem-tracking tickets via multiple systems and continuously improving business practices.
• Escalating issues to the appropriate internal/external engineer teams for resolution.
Requirements
• Associate's degree or two or more years of work experience.
• Three or more years of relevant work experience.
• A valid driver's license.
• Willingness to travel up to 25% of the time.
• Willingness to work rotating shifts including weekends and holidays.
Nice-to-haves
• A technical degree in Electronics, Telecommunications, Computer Science, Engineering, Business or a related discipline.
• Knowledge of telecommunications equipment and technologies like Telephony Switching, Data Communications and Network Routers.
• Computer support experience, including troubleshooting PC hardware and configurations.
• Vendor management experience.
Benefits
• Hybrid work environment with defined work location and remote work options.
• Diversity and inclusion initiatives.
• Equal opportunity employer policies.
Apply Now
Apply Now