Near Patient Nurse ID-2518 – Amazon Store

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Client Profile:

Our client is a global company looking for a Near Patient Nurse living in Poznan, West Of Poznan.

Key Responsibilities:


Provide comprehensive In-patient clinical case management for a Beneficiary. Completing status reports upon admission and according to contractual requirements or acuity whilst the patient remains admitted to the provider. These reports must be reported in American-English, clinically detailed and accurate according to standards.
In the pursuit of medical updates, the Near Patient Nurse may visit the provider, or assist with calling providers or treating doctors for medical information for geographically remote cases as required.
Additionally, be prepared to liaise with PCSPs and beneficiaries, to obtain detailed clinical information including past medical history to allow for accurate on-going case management.
Where the Near Patient Nurse feels care is suboptimal, not necessary, or potentially harmful to the beneficiary the Near Patient Nurse must escalate such matters to the Near Patient Physician Lead, Near Patient Regional Medical Director for discussion.
Upon discharge, support when required with the Near Patient Medical Collection Team to obtain the discharge summary and hospital records from the provider, ensuring that the medical information correlates with the information obtained during admission and updating the medical records accordingly.
Provide when feasible on-site beneficiary support services such as ad hoc language support and chaperone services when visiting health care providers.
Establish and maintain the relationships with providers; leveraging these relationships for clinical quality assurance and oversight
Assist with translation and triage of medical reports where necessary.
Support Near Patient Quality Assurance Leads as requested such as obtaining medical records as required
Attend and participate in staff meetings, internal and external educational offerings, in order to maintain professional development requirements.


Medical Network Liaison and Quality Assurance Responsibilities:


Build positive and effective relationships with local network providers (medical and administrative representatives), and with local Point of Contacts and members of US Health Units.
Working with the in country Near Patient Physician Lead as a point of integration/coordination and continuity for the rotationally aligned forces with host nation providers
When required, plan, execute and write up site audits, obtaining provider credentials in order to assess and document provider scope, safety and quality of service.
Support the planning of trips with relevant internal and external stakeholders, to support on site provider visits and evaluations.
Undertake evidenced accurate assessments and review of providers including the scope of medical capabilities, the safety and quality of care provided by these providers.


Personal Specification:


Near Patient Nurse to be located in close proximity to key locations / MTF
Working under a centralized duty roster system and where applicable, participate in on-call duties which can include weekends plus after hours
Near Patient Nurse to remotely support other regions as required such as project work and medical support as required
Mobility requirement with less emphasis on home office duties
Participate in routine MTF meeting/event attendance, regular contact with MTF personnel to discuss medical cases
Perform regular provider visits and inspections, contact with providers to obtain medical updates
Ability to comfortably provide direct face to face plus telephonic beneficiary support
Ability to work proficiently with CRM system and provide SOAPe updates within the contractual/internal KPIs
Ability to manage calls from providers, MTF’s and beneficiaries
Manage case load independently within the policies and procedures for both prime and prime remote cases
Escalate as required to senior in country Near Patient team members including team leads, physicians and or medical director to discuss/highlight case complexities/challenges
Work together with Quality Assurance Teams to support Quality Assurance initiatives and case specific potential quality incident investigations and events. This will include compliments and complaints plus service recoveries
Able to communicate in own language and proficiently in English
Registered General Nurse or equivalent with minimum 3 years of experience with registration to practice in country of work



Knowledge/ Skills:

Effective communication and interpersonal skills
Computer literate
Writes medical English clearly, succinctly, and correctly
Knowledge and understanding of trends in health care quality assurance
Assess and develop risk management protocols
Implement quality assurance and quality audit
Able to travel at short notice nationally and internationally
Active and unrestricted driver’s license





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