Mortgage Team Lead - American Airlines Credit Union

Remote Full-time
Job Highlights:

Company: American Airlines Credit Union
Compensation: Competitive salary and benefits package
Start Date: Immediate openings available
Location: Remote
Position: Mortgage Team Lead


Are you ready to explore a world of possibilities, both at work and during your downtime? Join our American Airlines family, and you'll travel the globe, grow your expertise, and become the best version of yourself. As you embark on this new journey, you'll tackle challenges with flexibility and finesse, mastering new skills and propelling your career while having a great time. Take the leap and enhance both your personal and professional life!

This role is a member of the Mortgages team within the American Airlines Credit Union. The position is responsible for the entire second mortgage lending activity and supports the Business Services Group on an as-needed basis with projects and daily tasks for the Credit Union.

Key Responsibilities:

Manage a team of loan officers and credit closers
Work directly with staff to ensure that loans are processed in a timely and efficient manner and closed in accordance with established Credit Union policies
Handle escalated issues related to Home Equity processing
Recruit and train new staff, as well as mentor for top performance, providing guidance, recommending, and implementing training and development strategies
Process Credit Union employee loan requests
Perform data analysis and maintain daily, weekly, and monthly production and financing reports
Provide recommendations for process improvements and system enhancements
Collaborate with Credit Union branch staff to ensure seamless production and quality member service
Aid in the implementation and support of Credit Union systems relevant to processing home equity loans
Develop and maintain working relationships with vendors crucial to the home equity loan process
Participate in product development, business growth, and marketing strategies
Ensure compliance with all relevant regulatory disclosures
Review requests for accuracy and payment
Plan and prepare accurate HMDA reporting
Review and maintain state and county closing record requirements
Manage rate locks
Support the Business Services Office as needed
Perform other duties as assigned


Requirements:

High school diploma or GED
Minimum 5 years of mortgage lending experience; preferably with Home Equity loan origination and processing
Preferred experience with Episys
Prior management or leadership experience
Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint)
Ability to demonstrate strong leadership skills and knowledge of RESPA rules and department functions
Ability to demonstrate exceptional people management and employee engagement skills
Ability to work in a fast-paced environment, handle multiple tasks, and function as an integral part of a team


What We Offer:

Comprehensive health insurance coverage, including health, dental, and vision plans
Retirement plans, such as 401(k) and company contributions
Vacation time, including vacation days, public holidays, and sick days
Employee Assistance Program (EAP) providing confidential counseling and support
Travel benefits, including free or discounted flights for employees and their families
Profit-sharing program
Life insurance and disability insurance
Tuition assistance and reimbursement programs
Employee discounts on various products and services
Wellness programs promoting health and well-being
Flexible work schedule and remote work options


Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

Apply Now

Apply Now

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