Mortgage Servicing Operations Leader
Mortgage Servicing Operations Leader
The Mortgage Servicing Operations Leader is responsible for management and oversight of all servicing activity within the mortgage servicing areas of the firm during the lifecycle of the MSP mortgage servicing system conversion.
Responsibilities:
The primary responsibility for this position is to manage all staff and management in the servicing areas. This role will manage all operational procedures and workflows, creating and revising process flows, creating and revising policies and procedures, managing the processing of customer service, collections, loss mitigation, escrow, and loan boarding activities, loss management, and interacting with all investors and executive management.
Qualifications:
Minimum of 5 years of mortgage servicing leadership and MSP experience required
Prior experience participating in an MSP Mortgage Servicing System conversion strongly preferred
Prior audit/exam experience, to include exam responses, write audit control verbiage, prioritize and cure audit findings via the remediation process
Extensive knowledge of the rules and regulations surrounding performing servicing, default servicing, loss mitigation, foreclosure, bankruptcy, tax and escrow, customer service and loan boarding
Proven ability to effectively provide and manage operations, and culture during a mortgage servicing system conversion, maintain/increase production, reduce losses, manage reporting
Extensive knowledge of all investor rules for GOV, GSE, Private and Bank-owned portfolios
Excellent written and verbal communications skills, organizational and time management skills, and the ability to interface confidently with clients, management and auditors
Leadership skills
Job Types: Full-time, Contract
Pay: $50.00 - $70.00 per year
Schedule:
8 hour shift
Monday to Friday
Work Location: Remote
Apply Now
The Mortgage Servicing Operations Leader is responsible for management and oversight of all servicing activity within the mortgage servicing areas of the firm during the lifecycle of the MSP mortgage servicing system conversion.
Responsibilities:
The primary responsibility for this position is to manage all staff and management in the servicing areas. This role will manage all operational procedures and workflows, creating and revising process flows, creating and revising policies and procedures, managing the processing of customer service, collections, loss mitigation, escrow, and loan boarding activities, loss management, and interacting with all investors and executive management.
Qualifications:
Minimum of 5 years of mortgage servicing leadership and MSP experience required
Prior experience participating in an MSP Mortgage Servicing System conversion strongly preferred
Prior audit/exam experience, to include exam responses, write audit control verbiage, prioritize and cure audit findings via the remediation process
Extensive knowledge of the rules and regulations surrounding performing servicing, default servicing, loss mitigation, foreclosure, bankruptcy, tax and escrow, customer service and loan boarding
Proven ability to effectively provide and manage operations, and culture during a mortgage servicing system conversion, maintain/increase production, reduce losses, manage reporting
Extensive knowledge of all investor rules for GOV, GSE, Private and Bank-owned portfolios
Excellent written and verbal communications skills, organizational and time management skills, and the ability to interface confidently with clients, management and auditors
Leadership skills
Job Types: Full-time, Contract
Pay: $50.00 - $70.00 per year
Schedule:
8 hour shift
Monday to Friday
Work Location: Remote
Apply Now