Mortgage Post Closer / Suspense Specialist

Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.Job Description:The ideal candidate will have a strong background in residential mortgage loan processing, a keen eye for detail, and a comprehensive understanding of investor suspense items. The Post Closer will ensure that all loan files are thoroughly reviewed, complete, compliant, and ready for purchase, while coordinating with various stakeholders to facilitate a smooth loan sale.What you'll do:Review closed loan packages for accuracy, completeness, and compliance with federal and state regulations.Verifying all final documents, including title reports, payoff statements, and flood certifications, are accurate and accounted for.Coordinate with title companies, attorneys, and settlement agents to ensure all closing conditions are met.Order and verify miscellaneous items such as homeowners' insurance, flood certification.Identify and resolve discrepancies or issues that could delay loan purchaseMaintain ongoing communication with Underwriters, Processors, and Funding team members to ensure timely loan funding.Who you are:High School DiplomaMust be detail-oriented and organizedExcellent oral and written communication skillsSuperb customer service is a mustMust have strong computer skills and proficiency with loan industry software, in addition to a working knowledge of word processing and spreadsheet programsAdvanced skills with Microsoft OfficeWhy you'll love working at Lower:You'll be surrounded by talented, dedicated people who believe in the company's mission.You'll be able to shape the future of Lower's user experience.You'll join a locally and nationally recognized best place to work that values promotion from within.There is opportunity for professional growth and development.Plus:Competitive compensation planExtended benefit offerings including: Medical/dental/visionPaid holidaysPaid time offParental leaveLife insuranceShort- and long-term disability401K with company matchDiscount on home mortgage refinances or purchaseJob Type: Full-timeWork Location: RemotePay: Staring at $21.67 hourlyLower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Privacy Policy

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