Mgr, Video Operations
About the position Responsibilities • Lead Video Operations such as video distribution, conditional access, SDV, VOD, CDN and video CPE devices to ensure optimal performance. • Direct quality control programs for video operations and ensure consistent operational procedures. • Assist in management and execution of products and projects driven by video product and engineering. • Research issue and resolution of action items as needed and directed by Charter. • Oversee lifecycle management of field hardware and software. • Ensure that all engineers have an active development plan and are progressing in their skill sets. • Ensure effective outage management and drive issues to root cause. • Ensure adherence to company TQA policies. Requirements • Bachelor's Degree in Computer Science, Network Management, Information Systems, Electrical Engineering or related field, or equivalent work experience. • Minimum three (3) years of Engineering management experience. • Minimum five (5) years of Experience in Video Control and Distribution Systems. • Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner. • Strong knowledge of Video Solutions and Conditional Access Systems, DAC, DNCS, DCAS. • Strong knowledge of VOD, SDV and CDN architectures and operations. • Strong knowledge of MPEG2, MPEG4, transcoding, & other related technologies. • Strong knowledge of IP Video Delivery solutions. • Strong knowledge of Federal Communications Commission regulations and reporting compliance. • Working knowledge of IP Multi-cast. • Strong knowledge/operational background as either a team member of another Operations Center, NOC or Computer Operator. • Strong knowledge of LAN/WAN design and operations. Benefits • Opportunities for advancement • Work from home • Comprehensive pay and benefits package Apply tot his job