Mgr-Site Reliability Engineering Orlando, FL, USA
Job Posting Title:
Mgr-Site Reliability Engineering
Req ID:
10101530
Job Description:
Manager-Site Reliability Engineer
We Power the Magic! Thats our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Companys premier vacation brands including Disneys Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.
We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!
This role sits in the Commerce Shared Services organization within Technology & Digital for Disney Experiences. It works closely with Technical Operations and Product Delivery teams.
The Manager- Site Reliability Engineering will report to the Senior Manager Site Reliability Engineering.
About The Role & Team:
This is a people leadership role over a strong team of site reliability engineers. You will enable this team by defining, measuring and improving service levels for the team and for the portfolio of applications supported by the team. This team needs a strong mentor who can help develop and execute specific reliability plans in line with the business strategy of DX Tech and Digital.
What Youll Do:
Oversee finances and budgets in MyPPM, ensure accurate billing processes, and contribute to forecasting and accrual processes to maintain financial integrity and support organizational objectives
Work with the vendor management team to maintain the optimal mix of cast members, contractors and managed services to support the required work
Manage the work of your team in Jira and maintain documentation in Confluence
Lead the evolution of DevOps practices within the broader team framework, guiding others in leveraging this culture to enhance observability practices
Manage the SRE team to deliver monitoring and observability for the development and business users as needed
Work with development teams to develop and manage mutually agreeable service levels for all critical business applications
Drive teams to consult, design, build, and support development pipelines, automate infrastructure and operations, build telemetry for monitoring, engineer high-reliability and reinforce best-practices to secure company data
Lead your team to develop and grow all aspects of technology engineering skills using Amazon Web Services and Google Cloud Platform for container, virtualization and serverless based workloads
Develop and advocate strategic directions for reliability, observability and recovery and bring practical knowledge on systems, network, operational excellence and application stability, security, performance, and capacity management
Engage in estimation and planning across the organization, voicing recommendations, feedback, and solutions from a technical perspective and aligning to the overall project goals to deliver on-time & in-scope
Proactively track and assess new technologies across the industry to inform strategic decision-making and recommendations
Required Qualifications:
Minimum 8 years of related work experience
Demonstrated leadership in implementing observability principles across complex systems and environments, fostering a culture of reliability and resilience
Extensive experience with modern software delivery tools, including GitHub, GitLab, Harness.io, LaunchDarkly, AWS Code Deploy and Azure DevOps and with optimizing workflows and ensuring seamless deployment processes
Proficiency in designing and managing highly scalable and resilient infrastructure using configuration management and orchestration tools such as Terraform, Cloud Formation, Ansible and Chef, driving operational excellence and efficiency
Preferred not required: Leveraging AI for predictive insights, driving measurable continuous improvement in system reliability
Outstanding communication and leadership abilities, to ensure effective growth and development of team
A visionary who motivates teams to excel and fosters creativity, consistently driving excellence in all endeavors
An advocate for a diverse and inclusive culture that encourages innovation and ensures every team member feels a sense of belonging
Required Education:
Bachelors degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
Job Posting Segment:
Technology & Digital
Job Posting Primary Business:
Commerce
Primary Job Posting Category:
Site/System Reliability Engineer
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Orlando, FL, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2024-10-08
Apply Now
Mgr-Site Reliability Engineering
Req ID:
10101530
Job Description:
Manager-Site Reliability Engineer
We Power the Magic! Thats our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Companys premier vacation brands including Disneys Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.
We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!
This role sits in the Commerce Shared Services organization within Technology & Digital for Disney Experiences. It works closely with Technical Operations and Product Delivery teams.
The Manager- Site Reliability Engineering will report to the Senior Manager Site Reliability Engineering.
About The Role & Team:
This is a people leadership role over a strong team of site reliability engineers. You will enable this team by defining, measuring and improving service levels for the team and for the portfolio of applications supported by the team. This team needs a strong mentor who can help develop and execute specific reliability plans in line with the business strategy of DX Tech and Digital.
What Youll Do:
Oversee finances and budgets in MyPPM, ensure accurate billing processes, and contribute to forecasting and accrual processes to maintain financial integrity and support organizational objectives
Work with the vendor management team to maintain the optimal mix of cast members, contractors and managed services to support the required work
Manage the work of your team in Jira and maintain documentation in Confluence
Lead the evolution of DevOps practices within the broader team framework, guiding others in leveraging this culture to enhance observability practices
Manage the SRE team to deliver monitoring and observability for the development and business users as needed
Work with development teams to develop and manage mutually agreeable service levels for all critical business applications
Drive teams to consult, design, build, and support development pipelines, automate infrastructure and operations, build telemetry for monitoring, engineer high-reliability and reinforce best-practices to secure company data
Lead your team to develop and grow all aspects of technology engineering skills using Amazon Web Services and Google Cloud Platform for container, virtualization and serverless based workloads
Develop and advocate strategic directions for reliability, observability and recovery and bring practical knowledge on systems, network, operational excellence and application stability, security, performance, and capacity management
Engage in estimation and planning across the organization, voicing recommendations, feedback, and solutions from a technical perspective and aligning to the overall project goals to deliver on-time & in-scope
Proactively track and assess new technologies across the industry to inform strategic decision-making and recommendations
Required Qualifications:
Minimum 8 years of related work experience
Demonstrated leadership in implementing observability principles across complex systems and environments, fostering a culture of reliability and resilience
Extensive experience with modern software delivery tools, including GitHub, GitLab, Harness.io, LaunchDarkly, AWS Code Deploy and Azure DevOps and with optimizing workflows and ensuring seamless deployment processes
Proficiency in designing and managing highly scalable and resilient infrastructure using configuration management and orchestration tools such as Terraform, Cloud Formation, Ansible and Chef, driving operational excellence and efficiency
Preferred not required: Leveraging AI for predictive insights, driving measurable continuous improvement in system reliability
Outstanding communication and leadership abilities, to ensure effective growth and development of team
A visionary who motivates teams to excel and fosters creativity, consistently driving excellence in all endeavors
An advocate for a diverse and inclusive culture that encourages innovation and ensures every team member feels a sense of belonging
Required Education:
Bachelors degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
Job Posting Segment:
Technology & Digital
Job Posting Primary Business:
Commerce
Primary Job Posting Category:
Site/System Reliability Engineer
Employment Type:
Full time
Primary City, State, Region, Postal Code:
Orlando, FL, USA
Alternate City, State, Region, Postal Code:
Date Posted:
2024-10-08
Apply Now