Mental Health Assistant, Hybrid - Full Time/Days: Seattle
About the position
Responsibilities
• Answer the nursing line and gather information about calls, recognizing the need for clinical intervention.
• Document accurate information in the proper format regarding patient calls and issues.
• Support the MH clinical team with data entry, message sorting, faxing, and filing.
• Assist with pre and post hospitalization processes, including arranging transportation and reviewing appointments.
• Observe patients awaiting hospitalization and notify the clinical team if assistance is needed.
• Provide system navigation support to patients and their families, orienting them to available services and resources.
• Work with patients to clarify goals, planned actions, and follow-up in accordance with their Care Plan.
Requirements
• Minimum one (1) year of community or customer service experience.
• Associates degree or two (2) years of experience in a directly related field, or completion of a vocational school certificate in a related field.
• High School Diploma or General Education Development (GED) is required.
• Basic Life Support certification required at hire.
• Effective verbal and written communication skills.
• Organizational skills and ability to multi-task.
• Computer literacy including Word, Windows, Excel, and other Microsoft products.
• Understanding of how socioeconomic, environmental, cultural, and other factors influence health.
Nice-to-haves
• Behavioral health or health care coordination experience.
• Bachelor's degree in psychology, social work, or other social services field.
Benefits
• Competitive salary range of $45,900 - $59,290 per year.
• Hybrid work environment.
• Full-time employment with a standard schedule from Monday to Friday.
Apply Now
Apply Now
Responsibilities
• Answer the nursing line and gather information about calls, recognizing the need for clinical intervention.
• Document accurate information in the proper format regarding patient calls and issues.
• Support the MH clinical team with data entry, message sorting, faxing, and filing.
• Assist with pre and post hospitalization processes, including arranging transportation and reviewing appointments.
• Observe patients awaiting hospitalization and notify the clinical team if assistance is needed.
• Provide system navigation support to patients and their families, orienting them to available services and resources.
• Work with patients to clarify goals, planned actions, and follow-up in accordance with their Care Plan.
Requirements
• Minimum one (1) year of community or customer service experience.
• Associates degree or two (2) years of experience in a directly related field, or completion of a vocational school certificate in a related field.
• High School Diploma or General Education Development (GED) is required.
• Basic Life Support certification required at hire.
• Effective verbal and written communication skills.
• Organizational skills and ability to multi-task.
• Computer literacy including Word, Windows, Excel, and other Microsoft products.
• Understanding of how socioeconomic, environmental, cultural, and other factors influence health.
Nice-to-haves
• Behavioral health or health care coordination experience.
• Bachelor's degree in psychology, social work, or other social services field.
Benefits
• Competitive salary range of $45,900 - $59,290 per year.
• Hybrid work environment.
• Full-time employment with a standard schedule from Monday to Friday.
Apply Now
Apply Now