Member Support Representative (Local Candidates - Remote/Hybrid Potential)
Are you passionate about serving others and looking for a career with purpose?
Join Christian Healthcare Ministries (CHM) as a Member Support Representativethe "front line" of our ministry. This entry-level role is perfect for someone who thrives on connecting with people, solving problems, and offering spiritual encouragement. You'll assist our members through phone and email, addressing general inquiries, verifying information, and supporting them in meaningful ways, including the opportunity to pray with and minister to them.
What We Offer
Compensation based on experience.
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Lunch is provided DAILY.
Professional Development
Paid Training
Essential Job Functions
In this role, you'll:
Engage with members via phone and email, prioritizing timely and accurate responses.
Verify and update member information as needed.
Provide recommendations and suggestions to prospective members.
Address and escalate member concerns to management when necessary.
Clearly and concisely communicate guidelines and information.
Offer emotional support and spiritual encouragement, including prayer.
Collaborate with team members to ensure a seamless member experience.
Maintain professionalism while embodying CHMs mission, vision, and values.
What You Bring
Education
High school diploma or equivalent.
Technical Skills
Proficiency with PCs, Microsoft Office, and routine office equipment.
Communication
Strong verbal and written skills with active listening abilities.
Customer Focus
Empathy, patience, and a commitment to exceptional service.
Organization
Ability to multitask, manage workloads, and solve problems effectively.
Schedule
9:00 AM to 5:00 PM, Monday through Friday.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each others medical bills. The mission of CHM is to glorify God, show Christian love, and experience Gods presence as Christians share each others medical bills.
Remote
About the Company:
Christian Healthcare Ministries
Apply Now
Join Christian Healthcare Ministries (CHM) as a Member Support Representativethe "front line" of our ministry. This entry-level role is perfect for someone who thrives on connecting with people, solving problems, and offering spiritual encouragement. You'll assist our members through phone and email, addressing general inquiries, verifying information, and supporting them in meaningful ways, including the opportunity to pray with and minister to them.
What We Offer
Compensation based on experience.
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Lunch is provided DAILY.
Professional Development
Paid Training
Essential Job Functions
In this role, you'll:
Engage with members via phone and email, prioritizing timely and accurate responses.
Verify and update member information as needed.
Provide recommendations and suggestions to prospective members.
Address and escalate member concerns to management when necessary.
Clearly and concisely communicate guidelines and information.
Offer emotional support and spiritual encouragement, including prayer.
Collaborate with team members to ensure a seamless member experience.
Maintain professionalism while embodying CHMs mission, vision, and values.
What You Bring
Education
High school diploma or equivalent.
Technical Skills
Proficiency with PCs, Microsoft Office, and routine office equipment.
Communication
Strong verbal and written skills with active listening abilities.
Customer Focus
Empathy, patience, and a commitment to exceptional service.
Organization
Ability to multitask, manage workloads, and solve problems effectively.
Schedule
9:00 AM to 5:00 PM, Monday through Friday.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each others medical bills. The mission of CHM is to glorify God, show Christian love, and experience Gods presence as Christians share each others medical bills.
Remote
About the Company:
Christian Healthcare Ministries
Apply Now