Member Services Associate- May 2026 (Charleston, SC)
PURE Insurance is a member-owned property and casualty insurer focused on providing exceptional service to financially successful families. The Member Services Associate role involves responding to member inquiries and providing support for billing, policy changes, and online portal assistance.ResponsibilitiesQuickly respond to member inquiries via phone, email text and live chat, making it easy for them to work with usProvide support for billing inquiries, policy changes, renewal inquiries, and our online portal with ease and accuracySkillsAbility to switch between multiple applications to complete tasksStrong memory for details and ability to prioritize competing tasksCritical thinking skills to solve problemsExperience in customer service roles, such as in a restaurant, school, or retail storeClear communication skills, both over the phone and in writingIntegrity and a strong work ethicBenefitsCommuter Support: $100 per monthMonthly $500 Exceptional Performance bonus that has no cap on the number of winnersCompany OverviewPURE Insurance is a specialist group of companies serving the personal insurance needs of financially successful families. It was founded in 2006, and is headquartered in White Plains, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.pureinsurance.com/index.
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