Member Service Representative?/Call Center?/Customer Service - Hybrid
Member Service Representative (Call Center / Customer Service) - Hybrid
Job Category:
Communications Center
Requisition Number: MEMBE
004891
Posted:
December 24, 2024
Employment Type:
Full-Time
Location
Lone Tree Corp Office
Home Office
9990 Park Meadows Dr
Lone Tree, CO 80124, USA
Were passionate about transforming financial services. Our members, families, and the communities we call home motivate everything we do. As part of the credit union movement, we believe in providing our members with education, support, and guidance to build strong financial futures.
At Canvas, were dedicated to transforming financial services from the inside out. Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment.
Whats in it for you
Benefits: Beyond healthcare, dental, and life insurance, we make it so worth your while. Canvas employees get a 10% company contribution to their 401k, generous personal time off, and employee discounts on loans (That includes cars and houses!). The starting pay range for this position is $18.88-$22.00 hourly, and final pay rate will be determined based on experience and internal equity factors.
Canvas benefits include:
Paid Vacation
Paid Sick Time
Paid Holidays
Paid Wellness Day
Flexible Spending Account
Health Savings Account
World Class 401(k) Plan
Tuition Reimbursement
Rate Discounts on Qualifying Loans
May be eligible for incentives or discretionary bonus based on results
This is a career: The Member Service Representative experience is the foundation of a career at Canvas Credit Union. We invest in developing your skills and promote heavily from within.
Youll be a financial services guru: Youll be a cooperative finance rock star. Well arm you with all the knowledge you need on service, financial products, and compliance with financial regulations.
You help members afford life: At Canvas, you have the opportunity to make a difference.
Expectations
Youll be working in our fast-paced communications center at our corporate headquarters in Lone Tree, CO, and heres what we expect of you:
LEARN about our members and understand their situations.
EDUCATE our members on the ways we can help them afford life.
PROVIDE meaningful, careful, focused and ethical product solutions.
PROCESS transactions like transfers and payments with courtesy and professionalism.
PERFORM advanced transactions like IRAs, CDs, open accounts, wire transfers, and handle disputes.
GROW with us by immersing in financial industry trends, products, services, and technological advances.
SHARE your knowledge on effective practices, competitive intelligence, and business opportunities.
STAND shoulder-to-shoulder with our members and teammates.
Who You Are
You are AUTHENTIC and passionate about helping others.
You ENJOY LEARNING and want a career not just a paycheck.
You UNDERSTAND FINANCIAL PRODUCTS and services.
Youre COMFORTABLE AND CONFIDENT recommending and processing financial products.
Youve won SERVICE EXCELLENCE awards.
You hold a LEADERSHIP position at your workplace.
You EMBRACE CHANGE and seek new ways to serve our members.
You WORK WELL WITH OTHERS.
You are INNOVATIVE and thrive on challenges.
You BELIEVE you can change the world for people.
Multi-lingual capabilities to include Spanish highly preferred.
We know you might not have every qualification weve listed. Passion and potential matter here.
Canvas conducts pre-employment background reviews.
Other Important Information
Youll be asked to work a flexible schedule Monday thru Saturday 40 hours per week. Youll use standard office equipment. The position requires manual dexterity, the ability to lift files, and may require bending or standing.
Please note, this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this job. Duties may change at any time.
Position will be open until filled.
Canvas Credit Union is an Equal Opportunity Employer, Gender/Minority/Veteran/Disabled.
#LI-Hybrid
#J-18808-Ljbffr
Apply Now
Job Category:
Communications Center
Requisition Number: MEMBE
004891
Posted:
December 24, 2024
Employment Type:
Full-Time
Location
Lone Tree Corp Office
Home Office
9990 Park Meadows Dr
Lone Tree, CO 80124, USA
Were passionate about transforming financial services. Our members, families, and the communities we call home motivate everything we do. As part of the credit union movement, we believe in providing our members with education, support, and guidance to build strong financial futures.
At Canvas, were dedicated to transforming financial services from the inside out. Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment.
Whats in it for you
Benefits: Beyond healthcare, dental, and life insurance, we make it so worth your while. Canvas employees get a 10% company contribution to their 401k, generous personal time off, and employee discounts on loans (That includes cars and houses!). The starting pay range for this position is $18.88-$22.00 hourly, and final pay rate will be determined based on experience and internal equity factors.
Canvas benefits include:
Paid Vacation
Paid Sick Time
Paid Holidays
Paid Wellness Day
Flexible Spending Account
Health Savings Account
World Class 401(k) Plan
Tuition Reimbursement
Rate Discounts on Qualifying Loans
May be eligible for incentives or discretionary bonus based on results
This is a career: The Member Service Representative experience is the foundation of a career at Canvas Credit Union. We invest in developing your skills and promote heavily from within.
Youll be a financial services guru: Youll be a cooperative finance rock star. Well arm you with all the knowledge you need on service, financial products, and compliance with financial regulations.
You help members afford life: At Canvas, you have the opportunity to make a difference.
Expectations
Youll be working in our fast-paced communications center at our corporate headquarters in Lone Tree, CO, and heres what we expect of you:
LEARN about our members and understand their situations.
EDUCATE our members on the ways we can help them afford life.
PROVIDE meaningful, careful, focused and ethical product solutions.
PROCESS transactions like transfers and payments with courtesy and professionalism.
PERFORM advanced transactions like IRAs, CDs, open accounts, wire transfers, and handle disputes.
GROW with us by immersing in financial industry trends, products, services, and technological advances.
SHARE your knowledge on effective practices, competitive intelligence, and business opportunities.
STAND shoulder-to-shoulder with our members and teammates.
Who You Are
You are AUTHENTIC and passionate about helping others.
You ENJOY LEARNING and want a career not just a paycheck.
You UNDERSTAND FINANCIAL PRODUCTS and services.
Youre COMFORTABLE AND CONFIDENT recommending and processing financial products.
Youve won SERVICE EXCELLENCE awards.
You hold a LEADERSHIP position at your workplace.
You EMBRACE CHANGE and seek new ways to serve our members.
You WORK WELL WITH OTHERS.
You are INNOVATIVE and thrive on challenges.
You BELIEVE you can change the world for people.
Multi-lingual capabilities to include Spanish highly preferred.
We know you might not have every qualification weve listed. Passion and potential matter here.
Canvas conducts pre-employment background reviews.
Other Important Information
Youll be asked to work a flexible schedule Monday thru Saturday 40 hours per week. Youll use standard office equipment. The position requires manual dexterity, the ability to lift files, and may require bending or standing.
Please note, this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this job. Duties may change at any time.
Position will be open until filled.
Canvas Credit Union is an Equal Opportunity Employer, Gender/Minority/Veteran/Disabled.
#LI-Hybrid
#J-18808-Ljbffr
Apply Now