Medical Virtual Assistant – Patient Coordination, Insurance Support
Job Description:
• Schedule patient appointments and manage the clinic calendar
• Respond to patient inquiries via phone or email
• Route calls, messages, and refill requests to the appropriate staff
• Maintain clear communication with patients regarding appointments and clinic updates
• Verify patient insurance eligibility and review coverage benefits
• Inform patients of expected co-pays or balances prior to visits
• Manage and organize digital patient intake forms
• Ensure patient information is documented accurately and communicated to the billing team
• Coordinate telehealth appointments when needed
• Follow up with patients regarding appointments, referrals, or questions
Requirements:
• Experience in a medical front office, patient coordination, or medical virtual assistant role
• Familiarity with EMR systems (WebPT experience is a plus)
• Strong communication skills for patient interactions
• Experience with insurance verification and prior authorizations
• Highly organized with strong attention to detail
• Ability to work independently while collaborating with a remote team.
Benefits:
• Competitive salary commensurate with experience
• Opportunities for professional growth and development
• Work in a supportive and collaborative healthcare environment
• Make a meaningful impact by helping patients access quality therapy services
Apply tot his job
Apply To this Job
• Schedule patient appointments and manage the clinic calendar
• Respond to patient inquiries via phone or email
• Route calls, messages, and refill requests to the appropriate staff
• Maintain clear communication with patients regarding appointments and clinic updates
• Verify patient insurance eligibility and review coverage benefits
• Inform patients of expected co-pays or balances prior to visits
• Manage and organize digital patient intake forms
• Ensure patient information is documented accurately and communicated to the billing team
• Coordinate telehealth appointments when needed
• Follow up with patients regarding appointments, referrals, or questions
Requirements:
• Experience in a medical front office, patient coordination, or medical virtual assistant role
• Familiarity with EMR systems (WebPT experience is a plus)
• Strong communication skills for patient interactions
• Experience with insurance verification and prior authorizations
• Highly organized with strong attention to detail
• Ability to work independently while collaborating with a remote team.
Benefits:
• Competitive salary commensurate with experience
• Opportunities for professional growth and development
• Work in a supportive and collaborative healthcare environment
• Make a meaningful impact by helping patients access quality therapy services
Apply tot his job
Apply To this Job