Medical Quality Assurance Specialist (Tier 3)

Remote Full-time
Must be a Florida resident to apply

Who Are We?

Defy Medical is a concierge medical clinic that is based in Tampa and remotely throughout the country with our telehealth services. Quickly growing in our field with specialized and individualized preventative and restorative therapies. We are committed to improving the lives of our patients while maintaining the highest level of care through the process.

What Are We Looking For?

Defy is looking for a Quality Control Specialist to add to our growing team. The Quality Control Specialist plays a pivotal role in the patient care plan. Through patience, integrity, and attention to detail a Quality Control Specialist will ensure every Defy Medical patient receives accurate and high-quality care.

A Quality Control Specialist at Defy is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, communication, and teamwork are pillars for a Quality Control Specialist. Analytics and attention to detail are the key traits to be successful in this role.

Responsibilities
• Reviewing prescriptions to ensure accuracy
• Sending prescriptions to the pharmacy to be processed
• Reviewing EHR to ensure all necessary information is recorded
• Reviewing lab order to ensure all lab orders are completed and recorded
• Effective daily communication with contracted pharmacies
• Swift and effective communication to correct any mistakes
• Schedule Audits
• Prescription Audits
• Handle medication recalls appropriately
• Ensuring payments are handled properly
• Handling a high volume of charts

Qualifications
• 2 + years' experience in healthcare setting preferred
• Electronic Health Record experience required
• Electronic Medical Record experience required
• Computer processing experience required
• Effective communication
• Effective resolution skills
• Experience with Medicine/ Pharmacology

Benefits
• PTO
• Paid Holidays
• Medical
• Dental
• Employee Discount on services
• Benefits are subject to change at any time

Job Type: Full-time

Shifts Available
• Monday to Friday 9am-5:30pm EST

Salary: $19.00 per hour (not negotiable)

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:
• Medical Quality Control: 2 years (Preferred)

Work Location:
• One location
• Work Remotely

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