Medical Documentation Specialist - Office/Hybrid position
About the position Responsibilities • Documents to include, but not limited to, medical documentation i.e. certificates of medical necessity, pharmacy prescriptions and lab work. • Develop and maintain positive relationships with medical offices. • Communicate with customer on issues relating to documentation and missing information. • Data entry of updated customer account information for claim processing. • Be knowledgeable of healthcare products, Medicare requirements, and various types of insurance coverage to determine customer eligibility. • Outbound calls to physician offices to obtain all documentation and required forms. • Faxing of forms or documents for completion by prescribing doctors. Requirements • Self-starter with the ability to work independently to achieve desired results. • Clinical background helpful but not necessary. • Efficient in Microsoft Outlook and Excel. • Good organizational skills and multitasking ability • Excellent telephone skills required. • Word processing ability at minimum of 30 WPM. • Good cognitive reasoning ability. • Detailed and thorough work orientation. • Minimum 1-2 years experience in a consumer service organization or healthcare environment. • High School Diploma or GED Equivalent Nice-to-haves • Clinical background helpful but not necessary. Benefits • medical/dental/vision • life • short and long-term disability insurances • 401K Retirement Savings Plan • Employer paid vacation • Ongoing training and development Apply tot his job