Medical Collections Specialist

Job description Come and join Skilled Wound Care where an exciting career awaits you! Our company is looking for an experienced and motivated Collections Specialist to join our dynamic collections team. The primary responsibility of the Collections Specialist will be to follow up on and seek resolution of patient and third party accounts receivable balances. Essential Job Duties: Completes follow-up on outstanding insurance claims directly with payers. Completes incoming correspondence from patients and insurance companies. Works through coding or billing issues by working EOB’s to correct the errors in a timely manner. Escalate problem accounts to management team of department for assistance and resolution. Properly documents the patient account of all steps taken to resolve the balance. Bulk mails all manual claims to individual payers daily. Works all daily, weekly, and monthly reports as assigned. Completes all required monthly in-services and educational training as required. Completes other duties as assigned. *THIS IS A REMOTE ROLE * Requirements: Excellent negotiation and collection skills are essential. Patience Persuasive speaking skills Time management skills Must work effectively with other employees, patients, insurance companies and other outside parties. The ability to communicate clearly and concisely both verbally and in writing is required. Provides customer focused service, exceeding expectations of both internal and external customers. Proficiency in Microsoft Office applications and others as required. Ability to pay attention to detail, prioritize needs, multi-task and manage needs is essential. Full time work from home position Must be willing to work the graveyard Shift - Will be working US hours This is an Independent contractor role Great Place to Work® Certified and Fortune Top 50 Best Workplaces in Healthcare! Skilled Wound Care is proud to be Certified™ by Great Place to Work® for the 3rd year in a row. The prestigious award is based entirely on what current employees say about their experience working at Skilled Wound Care. This year, 95% of employees said it’s a great place to work – 39% higher than the average U.S. company. To determine the Best Workplaces in Health Care in 2022, Fortune partnered with global people analytics firm Great Place to Work to analyze survey feedback representing more than 161,000 U.S. employees. Skilled Wound Care has been included in their Top 50 list of Best Small and Medium Workplaces in Health Care. Skilled Wound Care will ask all candidates to perform pre-employment confidential DiSC testing and appropriate relevant skills testing prior to hiring. Skilled Wound Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information. #LI-Remote