Media Relations Manager PR Agency (health tech, biotech)

Remote Full-time
We are KNB Communications, an award-winning PR and marketing agency on a fast-paced journey that is growing and leading healthcare communications. We provide marketing and PR services for top health tech and life sciences companies around the world. Our experts are renowned for moving minds and driving a better healthcare ecosystem for all.

We are continuing our growth! We are looking for our next new team member who can join our team and contribute to our incredible, innovative, dynamic client services.

You are an expert in media relations who excels at overseeing public and media relations activities for clients. You have a deep media network, are a captivating storyteller, and dynamic pitch writer, and maybe even consider yourself a bit scrappy. Sound familiar? We're looking for you to be a media relations expert on our team. Type As wanted!

KNB Communications is 100% remote. If you have a reliable internet connection and are willing to keep central or eastern hours, you can work from anywhere.

As the media relations manager, you will:
• Client management + communication
• Own the success of the accounts you manage, ensuring deliverables, creating strategic direction, and meeting client’s goals and expectations
• Cultivate strong relationships with clients, industry leaders, freelancers, KNB vendors, and other stakeholders
• Demonstrate enthusiasm in client communications
• Offer new ideas and initiatives to the team
• Run biweekly and ad hoc client meetings
• Own project trackers and update them weekly
• Onboard new clients
• Create timelines and project trackers for new accounts
• Client service delivery
• Direct account support (PR, marketing, freelancers, etc) to secure deliverables
• Set and influence strategy
• Set KPIs for accounts and communicate the status
• Ensure scopes of work are on track and on time
• KNB operations
• Maintain a strong contribution margin per account
• Look for opportunities to upsell
• Report account standing and deliverable status to clients
• Track account expenses and update invoice sheet
• Assist with new business research, proposal writing, and presentations

We understand no candidate checks every single box. That’s why we’ve divided our list into “must have” and “nice to have.”

Musts:
• Bachelor’s degree or higher in a marketing or communications field
• 5-7+ years of PR/communications experience (recovering journalists welcome)
• Past work in health tech, and pharma, biotech, or life sciences
• Proven proficiency securing earned placements (online, broadcast, and print)
• Robust network of traditional and online media contacts
• Ability to maintain and foster relationships with clients and media
• Strategic planner and effective implementer
• Be deadline-driven, prioritize, and adapt under pressure
• Knowledge of best practices in communications, media, and PR
• Superior writing skills
• Strong desire to work in a team and be collaborative, creative, and cool

Pluses:
• Familiar with an agency environment
• Working knowledge of software such as Muck Rack, Cision, PR Newswire, SEM Rush, and HubSpot
• Understanding of regulatory and compliance challenges for drug commercialization

Why our team loves KNB
• Innovative and award-winning expertise
• Diverse, energetic, positive culture
• Excellent 401k, health, dental, and vision plans
• Generous PTO, including vacation, parental leave, and summer Fridays
• 100% remote work
• Collaborative, inclusive, engaging process

Other Information
• This position reports to the Vice President of Communications + Client Services.
• KNB Communications is based in Stamford, CT
• Office hours are Monday - Friday, 8:30 am - 5:30 pm ET

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