Marketing Strategy & Operations Consultant

It's fun to work at a company where people truly believe in what they are doing! Job Description: The Marketing Strategy & Operations Consultant is responsible for developing, strengthening, and managing client relationships while supporting the strategic growth of the marketing services our organization provides to our clients. Serving as a trusted advisor, this role helps clients deepen their marketing strategies, optimize team resourcing, and elevate the day‑to‑day impact of our marketing employees embedded within their organizations. Beyond relationship management, the consultant provides hands‑on strategic support to ensure clients have the right strategies, workflows, and talent alignment to achieve their business goals. This role acts as a critical bridge between clients and internal teams, ensuring seamless communication, strategic alignment, and consistently high‑quality service delivery. Responsibilities Client Relationship Development & Management Build, nurture, and maintain strong, long‑term relationships with clients across various industries. Serve as the primary point of contact for assigned clients, ensuring their needs are understood, anticipated, and met. Conduct regular check‑ins, strategic reviews, and performance discussions to maintain alignment and satisfaction. Identify opportunities to expand partnerships and introduce additional services that support client goals. Marketing Strategy Consulting Partner with clients to assess their current marketing strategies, workflows, and team structures. Provide strategic recommendations to deepen marketing effectiveness and improve operational efficiency. Support clients in developing annual and quarterly marketing plans, campaign strategies, and performance frameworks. Offer guidance on best practices in digital marketing, business development, brand development, content strategy, and customer engagement. Team Resourcing & Operational Support Advise clients on how to structure and resource their marketing teams effectively, including role definition, workload distribution, and skill alignment. Collaborate with internal leadership to ensure our marketing employees are positioned for success within client environments. Monitor day‑to‑day performance and integration of our marketing staff, providing coaching, feedback, and support as needed. Help resolve operational challenges and ensure smooth collaboration between client teams and internal teams. Cross‑Functional Collaboration Work closely with internal marketing, operations, and talent teams to ensure client needs are met with excellence. Communicate client priorities, challenges, and opportunities to internal stakeholders to drive continuous improvement. Participate in internal planning sessions to align service delivery with client expectations and organizational goals. Business Development & Growth Identify and pursue opportunities to expand client engagements through additional services or strategic initiatives. Support proposal development, pitch preparation, and client presentations. Represent the organization at industry events, conferences, and networking opportunities to build brand visibility and generate leads. Qualifications Minimum 7+ years of experience in a marketing or a business development role Demonstrated experience building, managing, and strengthening client relationships in a marketing, consulting, or business development environment. Proven ability to serve as a strategic advisor to clients, offering guidance on marketing strategy, workflow optimization, and team structure. Strong understanding of marketing operations, including campaign planning, digital channels, content strategy, and performance measurement. Experience supporting or managing embedded teams, including coaching, feedback, and day‑to‑day alignment with client expectations. Ability to assess client needs, identify opportunities for improvement, and develop actionable recommendations. Skilled in navigating complex stakeholder environments and facilitating communication between clients and internal teams. Strong project management capabilities, with the ability to manage multiple clients, priorities, and timelines simultaneously. Excellent verbal and written communication skills, with the ability to translate complex concepts into clear, strategic insights. A proactive, solution‑forward mindset with a track record of anticipating challenges and driving continuous improvement. Comfortable working independently and collaboratively, with strong judgment on when to lead, when to partner, and when to escalate. Ability to travel as needed for client presentations; events or other business needs. The Compensation range for this role is 85,000 to 100,000 USD per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications. #INDHP Click here to learn about Epiq's Benefits. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records. Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses. Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters. Epiq’s subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world. We strive for a cohesive, collaborative environment that focuses on group achievement. With over 8000 associates worldwide, Epiq operates in 19 countries and over 80 global locations.

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