Marketing & Guest (Airbnb) Relations Specialist
About the position Responsibilities • Lead digital presence and brand development across social media platforms. • Manage Instagram community engagement, responding to comments and crafting personalized messages. • Maintain profiles on Google Business, Yelp, and Apple Maps, ensuring content accuracy. • Create and manage blog content, producing 2-4 monthly posts on industry insights and property management tips. • Handle approximately 35 daily guest messages across 20 properties, ensuring timely responses and high satisfaction rates. • Provide real-time guest support during designated shifts, including evenings and weekdays. • Assist the CEO with administrative tasks and manage confidential information. • Aid in onboarding new properties and maintaining accurate documentation. Requirements • Exceptional communication skills (verbal and written). • Proficiency in social media management and digital platforms. • Detail-oriented with strong multitasking abilities. • Ability to work both independently and collaboratively. • Experience with Google Workspace tools. Nice-to-haves • Experience in the hospitality or property management industry. • Familiarity with digital marketing strategies and tools. Benefits • Health insurance Apply tot his job