Market Prominence Expert

Remote Full-time
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here

For more than 25 years, NTT DATA have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.

NTT DATA currently seeks a Market Prominence Expert to join our team remote in the US.

Summary:

a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}The Market Prominence & Enrollment Enablement Lead will support the rollout and adoption of an enrollment solution and CRM Lite platform, serving as a bridge between system configuration, business workflows, and end‑user training. This role will help configure elements of the solution, define user roles, document workflows, and develop training materials to ensure staff are successfully onboarded and productive in their day‑to‑day work.

Role Responsibilities
• Support configuration of the enrollment solution, including CRM Lite components, in preparation for transition to a Salesforce‑based solution
• Assist with pre‑work activities required for Salesforce replacement, including data understanding, process mapping, and user readiness
• Support enrollment and member reconciliation capabilities, ensuring workflows align with operational needsa { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}
• Document current and future‑state workflows tied to enrollment, member management, and reconciliation activities
• Partner with stakeholders to simplify and standardize workflows to make the system more user‑friendly
• Translate business processes into system‑aligned workflows that reflect how staff perform their jobs
• a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}Develop role‑based training materials (job aids, quick reference guides, walkthroughs, presentations)
• a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}Define and set up user roles and permissions within the solution

Required Skills/Experience
• 2+ Years experience supporting system implementations, CRM platforms, or enrollment solutions
• 2+ years hands‑on experience with training development and delivery for business users
• High School Diploma/GED

Preferences
• Familiarity with CRM Lite environments or Salesforce‑adjacent implementations
• Experience supporting enrollment, member management, or reconciliation processes
• Background in healthcare, benefits administration, or regulated operational environments
• Experience working in short‑term, delivery‑focused project roles

About NTT DATA:
NTT DATA is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($60 - $75/hourly ). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}

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