Manager, Sales Development (Hybrid, Austin)

CrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches with its advanced AI-native platform. The Manager of Customer Development will lead a team of Customer Development Representatives to drive strategic pipeline generation and develop top-performing Account Managers.ResponsibilitiesLead a high-performing team to consistently over-achieve targets and deliver exceptional pipeline qualityDrive CDRs to execute on strategic weekly campaigns, call-out days, and KPIs including daily metrics, forecasting, and pipeline managementEngage with SDRs and managers, sharing cutting-edge best practices in outbound prospecting techniques, including phone, email, social outreach, and use of intent dataPartner with Regional Directors and Managers of Account Managers on territory development, account planning, and weekly/monthly/quarterly updatesAttract, hire, and develop world-class CDR talentCoach, mentor, and motivate to ensure an elite customer sales development team is in place and understands their crucial role in generating revenue for the companyProvide comprehensive analysis and insights on pipeline creation, lead quality, and team performance to CDR, SDR, and Sales leadershipCollaborate with CDR stakeholders to ensure the team is fully supported to achieve goals i.e., marketing, operations, enablement, etcServe as a bench to the Corporate Sales Account Management teams by coaching & mentoring CDRs and ensuring timely participation in CDR Readiness and Sales Readiness programsSkillsAt least 1 year of experience as a manager of frontline sales/SDR teamProven track record of consistently meeting and exceeding pipeline targets and KPIsExceptional EQ skills, practicing active listening and empathyAdvanced experience with Salesforce, Outreach, LinkedIn, 6Sense, and sales dashboards (Tableau, etc.)Deep passion for coaching your SDRs/CDRs to peak performanceHighly organized with superior problem-solving skills and meticulous attention to detailOutstanding communication and presentation skillsPossess a growth mindset: fast learner, motivated, and drivenStrong understanding of the cybersecurity landscapeAt least 1 year of closing experience for a technology companyBenefitsMarket leader in compensation and equity awardsComprehensive physical and mental wellness programsCompetitive vacation and holidays for rechargePaid parental and adoption leavesProfessional development opportunities for all employees regardless of level or roleEmployee Networks, geographic neighborhood groups, and volunteer opportunities to build connectionsVibrant office culture with world class amenitiesGreat Place to Work Certified™ across the globeCompany OverviewCrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data. It was founded in 2011, and is headquartered in Sunnyvale, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.crowdstrike.com.



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