Manager, Quality Assurance - All Suites
About the position Responsibilities • Perform routine Quality Assurance evaluations. • Address inquiries and communications made internally, both verbally and in written communications. • Monitor expenses incurred from travel completed/scheduled, both based upon monthly and yearly goals. • Participate in Consistency exercises. • Participate in activities outside of QA to gain a better knowledge of other departments. • Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines. Requirements • Five (5) years of management experience in Hotel Operations. • Three (3) years of experience as a General Manager, Executive Committee Member, or Director in a Full-Service Hotel. • Valid Driver's license. • Ability to travel 90% of the time. Nice-to-haves • BA/BS Bachelor's Degree. • Fluency in a foreign language. • Food Safety certification. • Project management skills. • Working knowledge of product replacement cycles, renovations and physical upgrades. • Problem resolution and consulting skills. Benefits • Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night. • Hilton Shares: Employee stock purchase program at a 15 percent discount. • Paid parental leave for eligible Team Members. • Mental health resources including free counseling through Employee Assistance Program. • Paid Time Off (PTO). • Comprehensive medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance. • 401(k) savings plan with company match. • 20 days of paid time off accruing over the first year, increasing to 25 days after one year. • Up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents. • 10 paid holidays and 2 floating holidays throughout the year. • Up to 5 bereavement days. • Flexible spending accounts and health savings account. • Access to legal services program and educational assistance program. • Adoption assistance and backup childcare program. Apply tot his job