Manager, Operations Execution & Training – Northwest
One of our clients – a global leader in the Quick Service Restaurant (QSR) industry – is on a mission to elevate operational excellence and transform the way restaurant teams grow, learn, and deliver. If you’re passionate about empowering others, improving performance, and making a lasting impact, this role is for you.
As one of the most recognized and expansive restaurant brands in the world, they are driving a bold transformation focused on better service, better training, and better lives.
Joining now means playing a central role in this evolution, supporting the development of high-performing franchisees and restaurant teams across the Northwest region.
About the Role
As Manager, Operations Execution & Training, you’ll deliver and manage dynamic training programs for key operational stakeholders – including franchisees, managers, and support staff. You’ll facilitate in-person workshops and virtual sessions, ensuring alignment with strategic business priorities and operational standards.
This is a high-impact role that blends facilitation, coaching, content creation, and cross-functional collaboration. You will also be a key contributor in designing and adapting learning programs that drive performance in a competitive QSR environment.
If selected, get ready to bring energy, ownership, boldness, and agility into an exciting and fast-paced ecosystem.
Key Responsibilities
Facilitate Franchisee Training Programs
• Lead delivery of in-person Graduation Week training, providing hands-on coaching, brand immersion, and operational walkthroughs.
• Act as brand ambassador and subject matter expert, ensuring franchisees are equipped to operate with confidence and excellence.
Deliver Training Development Sessions
• Facilitate engaging in-person and virtual sessions for franchisees, restaurant managers, and field teams focused on operational excellence and brand consistency.
✍️ Create & Customize Learning Programs
• Develop and tailor training content to suit specific audiences and delivery formats (in-person, online, virtual).
• Ensure clarity, relevance, and engagement in all training materials.
Collaborate Across Teams
• Partner with Field Operations, Curriculum Development, and other key stakeholders to keep training aligned with brand standards and business goals.
Your Profile
• Bachelor’s degree preferred or equivalent experience
• 2+ years’ experience in training facilitation (restaurant or retail operations strongly preferred)
• Strong facilitation & presentation skills (virtual + in-person)
• Understanding of restaurant operations and the ability to coach in real-world settings
• Experience with content development and learning design
• Adaptability to varying regional needs and learning styles
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Willingness to travel 30–60% across the Northwest region
• Familiarity with virtual learning platforms and LMS (preferred)
Apply Now
Apply Now
As one of the most recognized and expansive restaurant brands in the world, they are driving a bold transformation focused on better service, better training, and better lives.
Joining now means playing a central role in this evolution, supporting the development of high-performing franchisees and restaurant teams across the Northwest region.
About the Role
As Manager, Operations Execution & Training, you’ll deliver and manage dynamic training programs for key operational stakeholders – including franchisees, managers, and support staff. You’ll facilitate in-person workshops and virtual sessions, ensuring alignment with strategic business priorities and operational standards.
This is a high-impact role that blends facilitation, coaching, content creation, and cross-functional collaboration. You will also be a key contributor in designing and adapting learning programs that drive performance in a competitive QSR environment.
If selected, get ready to bring energy, ownership, boldness, and agility into an exciting and fast-paced ecosystem.
Key Responsibilities
Facilitate Franchisee Training Programs
• Lead delivery of in-person Graduation Week training, providing hands-on coaching, brand immersion, and operational walkthroughs.
• Act as brand ambassador and subject matter expert, ensuring franchisees are equipped to operate with confidence and excellence.
Deliver Training Development Sessions
• Facilitate engaging in-person and virtual sessions for franchisees, restaurant managers, and field teams focused on operational excellence and brand consistency.
✍️ Create & Customize Learning Programs
• Develop and tailor training content to suit specific audiences and delivery formats (in-person, online, virtual).
• Ensure clarity, relevance, and engagement in all training materials.
Collaborate Across Teams
• Partner with Field Operations, Curriculum Development, and other key stakeholders to keep training aligned with brand standards and business goals.
Your Profile
• Bachelor’s degree preferred or equivalent experience
• 2+ years’ experience in training facilitation (restaurant or retail operations strongly preferred)
• Strong facilitation & presentation skills (virtual + in-person)
• Understanding of restaurant operations and the ability to coach in real-world settings
• Experience with content development and learning design
• Adaptability to varying regional needs and learning styles
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Willingness to travel 30–60% across the Northwest region
• Familiarity with virtual learning platforms and LMS (preferred)
Apply Now
Apply Now