Manager, Internal & Executive Communications

Remote Full-time
The Internal and Executive Communications Manager is responsible for owning, shaping, and executing internal and executive communications and employee engagement strategies that inform, engage, and inspire our community of 4,000 employees. This role serves as a trusted advisor, providing executive communications support to the Chief Financial Officer and Chief Information Officer, while leading strategic communications across the Finance and Technology organizations. The position ensures messaging is clear, cohesive, and aligned with enterprise priorities and culture. Responsibilities Owns, evolves, and executes communication platforms and strategies supporting the Chief Financial Officer and Chief Information Officer, serving as a strategic advisor and thought partner to ensure alignment with enterprise strategy and organizational goals. Leads development of internal communications strategies, materials, and campaigns for functional initiatives, partnering across Finance, Technology, and the broader enterprise on efforts such as technology product rollouts and annual financial reporting. Drives strategy, content, and production of Finance and Technology All Hands meetings (virtual, hybrid, and/or in person), ensuring cohesive narratives, strong executive presence, and meaningful employee engagement. Creates informative, engaging content (e.g., key messages, all-employee and functional communications, executive presentations, digital and internal storytelling) to support Finance and Technology business and cultural priorities. Proactively identifies opportunities to connect work across teams, leaders, and initiatives, anticipating needs and elevating the Communications team’s impact, influence, and reputation. Qualifications 8 or more years of relevant experience; 1 or more years in a supervisory or management role. Bachelor’s degree in Communications, Organizational Effectiveness, Public Relations, Journalism, Marketing, Business, or related field preferred. Insurance and/or healthcare experience preferred. Demonstrated ability to influence, advise, and coach senior leaders while balancing competing priorities. Experience supporting complex, high-volume stakeholder groups, with strong prioritization skills and the ability to uphold and evolve service level expectations to maintain enterprise focus. Ability to fluidly navigate between strategy and execution, developing high-level strategic plans, while also producing crisp, clear communications aligned to the broader enterprise narrative. Excellent written and verbal communication skills, with strong attention to detail. Sound judgment and comfort operating with autonomy in fast-paced environments, including the ability to make decisions independently and escalate strategically when appropriate. Ability to bring structure, clarity and direction to ambiguous or rapidly changing situations. Broad knowledge of industry best practices and emerging trends, including the practical application of AI to enhance communications effectiveness. Strong interpersonal skills with proven experience in people leadership, executive partnership, and team development. Base Pay Information The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 22. $92,500 - $200,400 Nationally. About Company At Delta Dental, we’re behind millions of smiles and counting. For over 68 years, we’ve served our communities by increasing access to affordable, quality care – but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie. Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram , #LifeatDDins on Facebook and Instagram , Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn . If you've got an appetite for innovation and want to be a part of a team that’s transforming the future of health care, join us! Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. Proof of eligibility to work in the United States must be provided if selected for hire. *Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York If You Are A Current Employee Company Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: Competitive base and incentive pay 401(k) with robust matching and non-matching contributions Rich medical & pharmacy benefits 100% employer-paid dental and vision benefits Holistic wellbeing program with deep financial incentives Generous paid time off plus 12 paid holidays and your birthday off Culture of growth and learning: career development; tuition reimbursement; recognition program Family support: adoption assistance, fertility treatment, child, elder & pet care assistance Social responsibility and volunteer opportunities Employee discount program Fair Chance Ordinances and Criminal Background Considerations This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A. Important Work Authorization Information Please note, Delta Dental will not sponsor applicants for work visas for this position. #LI-Remote
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