Manager, Home Warranty Network Optimization
Job Description:
• Implement market level success strategies via top volume service providers to ensure alignment with performance expectations, customer satisfaction, and operational goals for both Assurant, as well as the Vendor Partner.
• Analyze performance and market coverage of high-volume partners using quantitative methods to identify trends, gaps, and opportunities for improvement.
• Collaborate with internal teams (Network Capacity, Network Analytics, Claims Management) to support strategic roadmap and course correction when necessary.
• Lead and support continuous improvement initiatives using Six Sigma and project management methodologies.
• Partner with leadership to align kaizen priorities with organizational strategy and build a culture of operational excellence.
Requirements:
• Bachelor’s degree in business, supply chain, operations, or related field.
• Minimum 5 years’ experience in partner/vendor management, service delivery, or operations.
• Demonstrated success in applying Six Sigma and project management principles.
• Strong analytical and problem-solving skills with experience in data-driven decision making.
• Proven ability to collaborate across cross-functional teams.
• Excellent communication and relationship-building skills.
• Proficiency in Microsoft Office Suite and data analysis tools.
• Ability to travel up to 20%.
Benefits:
• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development
Apply tot his job
Apply To this Job
• Implement market level success strategies via top volume service providers to ensure alignment with performance expectations, customer satisfaction, and operational goals for both Assurant, as well as the Vendor Partner.
• Analyze performance and market coverage of high-volume partners using quantitative methods to identify trends, gaps, and opportunities for improvement.
• Collaborate with internal teams (Network Capacity, Network Analytics, Claims Management) to support strategic roadmap and course correction when necessary.
• Lead and support continuous improvement initiatives using Six Sigma and project management methodologies.
• Partner with leadership to align kaizen priorities with organizational strategy and build a culture of operational excellence.
Requirements:
• Bachelor’s degree in business, supply chain, operations, or related field.
• Minimum 5 years’ experience in partner/vendor management, service delivery, or operations.
• Demonstrated success in applying Six Sigma and project management principles.
• Strong analytical and problem-solving skills with experience in data-driven decision making.
• Proven ability to collaborate across cross-functional teams.
• Excellent communication and relationship-building skills.
• Proficiency in Microsoft Office Suite and data analysis tools.
• Ability to travel up to 20%.
Benefits:
• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development
Apply tot his job
Apply To this Job