Manager, Global Accounts
We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)
Our Mission:
To actively connect people to their next great opportunity.
Who We Are:
ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.
Summary:
ZipRecruiter is looking for a passionate Manager to lead our Global Accounts team. Reporting to the Director of Enterprise Account Management, we are looking for someone with at least 5 years Management experience leading a team of high performers that manage existing books of business.
Responsibilities:
Lead and coach the Global Accounts team
Work with the EAM team to help them hit and exceed quarterly goals
Manage a team that owns the customer lifecycle and ensures a seamless customer journey
Provide weekly reporting and forecasts
Conduct weekly coaching sessions with team members to effect positive change and retain top performers
Establish and document ways to improve customer satisfaction, client retention and increase revenue
Coordinate with multiple internal teams for implementation of new policies and procedures
Rollout sales business rules, practices and policies with consistency amongst your team
Work with upper management to identify, organize, and execute training regimens for new hires and ongoing training
Manage change, course correct, and respond to business problems
Inspire, mentor, and grow members of the GA team
Travel Requirement: 25%
Minimum Qualifications
5+ years Account Management experience, managing the largest clients
5+ years Sales Management experience
Demonstrated experience forecasting revenue
Proven track record as a thought leader and subject matter expert
Experience using Salesforce.com
Proven history of leading an AM team to overachieving quota in an ever-changing, fast-paced environment
Excellent communication, organizational and time management skills
A professional with a high level of integrity that can be trusted to always represent the company in a professional manner
Detail-oriented, organized and expert of time management
Experience selling Recruitment Advertising and/or familiarity with performance-based advertising products
Knowledge of Google Suite
Benefits & Perks:
A fun environment where work-life balance is valued
Opportunities for advancement
Very competitive salary
Generous bonus plan
Employer-matched 401(k) plan
Competitive benefits package
Attractive paid time off policy - Open/Flexible vacation policy
Category: Sales & Biz Dev
The US base salary for this full-time position is $130,000.
Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.
ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.
Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice
Company DescriptionZipRecruiter is the fastest growing employment marketplace. We have helped over 1 million businesses and 100 million job seekers find their next perfect match through partnerships with the best job boards on the web, curated email alerts, award-winning mobile apps, and the worlds best search algorithm for jobs.
Apply Now
Our Mission:
To actively connect people to their next great opportunity.
Who We Are:
ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.
Summary:
ZipRecruiter is looking for a passionate Manager to lead our Global Accounts team. Reporting to the Director of Enterprise Account Management, we are looking for someone with at least 5 years Management experience leading a team of high performers that manage existing books of business.
Responsibilities:
Lead and coach the Global Accounts team
Work with the EAM team to help them hit and exceed quarterly goals
Manage a team that owns the customer lifecycle and ensures a seamless customer journey
Provide weekly reporting and forecasts
Conduct weekly coaching sessions with team members to effect positive change and retain top performers
Establish and document ways to improve customer satisfaction, client retention and increase revenue
Coordinate with multiple internal teams for implementation of new policies and procedures
Rollout sales business rules, practices and policies with consistency amongst your team
Work with upper management to identify, organize, and execute training regimens for new hires and ongoing training
Manage change, course correct, and respond to business problems
Inspire, mentor, and grow members of the GA team
Travel Requirement: 25%
Minimum Qualifications
5+ years Account Management experience, managing the largest clients
5+ years Sales Management experience
Demonstrated experience forecasting revenue
Proven track record as a thought leader and subject matter expert
Experience using Salesforce.com
Proven history of leading an AM team to overachieving quota in an ever-changing, fast-paced environment
Excellent communication, organizational and time management skills
A professional with a high level of integrity that can be trusted to always represent the company in a professional manner
Detail-oriented, organized and expert of time management
Experience selling Recruitment Advertising and/or familiarity with performance-based advertising products
Knowledge of Google Suite
Benefits & Perks:
A fun environment where work-life balance is valued
Opportunities for advancement
Very competitive salary
Generous bonus plan
Employer-matched 401(k) plan
Competitive benefits package
Attractive paid time off policy - Open/Flexible vacation policy
Category: Sales & Biz Dev
The US base salary for this full-time position is $130,000.
Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.
ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.
Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice
Company DescriptionZipRecruiter is the fastest growing employment marketplace. We have helped over 1 million businesses and 100 million job seekers find their next perfect match through partnerships with the best job boards on the web, curated email alerts, award-winning mobile apps, and the worlds best search algorithm for jobs.
Apply Now