Manager - flight operations business operations
Description
Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what’s next with us. Let’s define tomorrow together.
Get ready for a career at the leading edge of the airline industry! Our Flight Operations team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry leadership and pioneering technologies to next-level training — our Flight Ops team hires, trains, qualifies and supports the best pilots in the industry. The moments we share in the air and on the ground with our customers and our colleagues make United a special place to work and a great way to fly, together.
Key Responsibilities:
Develop, implement, and administer the base business plan supporting all the pilots based at the location. This position provides high level administrative oversight for the Support Representatives and Staff Representatives ensuring all administration functions relating to a pilot’s license, medical, training, etc. are actioned timely with other assigned task given. The position is responsible for the overall coordination, planning and implementation process for all staffing needs, budgeting (forecasting and reconciliation), capital planning and related expenditures, and facilities management and equipment infrastructure in the pilot base. This manager will be the primary contact for the implementation of flight operation initiatives and work in unison with other Base Business Managers to ensure continuity as it relates to policies, procedures and other senior leadership directives given.
• Oversight of all base expenditures relating to financial and operational performance, in accordance with current Flight Operations Business Plan
• Demonstrate comprehension of pilot CBA, including disciplinary process, EAP, grievances, medical, currency / training requirements and FFDO procedures
• Interacts with other Business Managers to ensure policies, systems and business procedures are consistent and cost effective throughout the system
• Supervisory administrative support for the Chief Pilot, Asst. Chief Pilots, and other base pilot management staff
• Oversight and manage all administration process work for the pilot group
• Works closely with United Medical and EAP to ensure proper protocols are followed
• Acts as point of contact for Regional Airport Managers within the designated area of operations
• Supports and implements divisional goals and Hub shared goals
• Works with Hub Manager and provides leadership to the pilot group on initiatives designed to improve the efficiency of the station’s operation
• All performance management for base staff: including performance reviews, administering disciplinary process, PIP, coaching, and terminations
Qualifications
What’s needed to succeed (Minimum Qualifications):
• Bachelor's degree or 4 years of relevant work experience
• 3+ years of supervising salaried and management employees
• Strong working knowledge of current CBA
• Budget planning and implementation
• Project management
• Performance management
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
• Master's degree
• Strong communication skills
The base pay range for this role is $92,245.00 to $125,730.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.
Apply Now
Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.
Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.
Create what’s next with us. Let’s define tomorrow together.
Get ready for a career at the leading edge of the airline industry! Our Flight Operations team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry leadership and pioneering technologies to next-level training — our Flight Ops team hires, trains, qualifies and supports the best pilots in the industry. The moments we share in the air and on the ground with our customers and our colleagues make United a special place to work and a great way to fly, together.
Key Responsibilities:
Develop, implement, and administer the base business plan supporting all the pilots based at the location. This position provides high level administrative oversight for the Support Representatives and Staff Representatives ensuring all administration functions relating to a pilot’s license, medical, training, etc. are actioned timely with other assigned task given. The position is responsible for the overall coordination, planning and implementation process for all staffing needs, budgeting (forecasting and reconciliation), capital planning and related expenditures, and facilities management and equipment infrastructure in the pilot base. This manager will be the primary contact for the implementation of flight operation initiatives and work in unison with other Base Business Managers to ensure continuity as it relates to policies, procedures and other senior leadership directives given.
• Oversight of all base expenditures relating to financial and operational performance, in accordance with current Flight Operations Business Plan
• Demonstrate comprehension of pilot CBA, including disciplinary process, EAP, grievances, medical, currency / training requirements and FFDO procedures
• Interacts with other Business Managers to ensure policies, systems and business procedures are consistent and cost effective throughout the system
• Supervisory administrative support for the Chief Pilot, Asst. Chief Pilots, and other base pilot management staff
• Oversight and manage all administration process work for the pilot group
• Works closely with United Medical and EAP to ensure proper protocols are followed
• Acts as point of contact for Regional Airport Managers within the designated area of operations
• Supports and implements divisional goals and Hub shared goals
• Works with Hub Manager and provides leadership to the pilot group on initiatives designed to improve the efficiency of the station’s operation
• All performance management for base staff: including performance reviews, administering disciplinary process, PIP, coaching, and terminations
Qualifications
What’s needed to succeed (Minimum Qualifications):
• Bachelor's degree or 4 years of relevant work experience
• 3+ years of supervising salaried and management employees
• Strong working knowledge of current CBA
• Budget planning and implementation
• Project management
• Performance management
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
• Master's degree
• Strong communication skills
The base pay range for this role is $92,245.00 to $125,730.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.
Apply Now