Manager - Digital Fleet Management Products
About the position Responsibilities • Serve as the primary product owner for United's in-house predictive maintenance and health monitoring platform; create product roadmaps, own the backlog of business requirements and user stories, work with technology and analytics teams to develop new applications and workflows • Lead software and application portfolio management for predictive maintenance, health monitoring and associated automation technologies to support scaling across all aircraft, engine and ground equipment assets, including management of third-party software vendor relationships and contracts • Partner with Digital Technology and Analytics teams to integrate the output of DFM applications into operational processes and workflows • Support Process Standardization and Change Management teams during all phases of projects, ensuring all training, change management and communications considerations have been incorporated and planned • Lead a team of Product Management analysts responsible for portions of the DFM software and application portfolio; provide strategic guidance and manage day-to-day performance and goals of the team Requirements • Bachelor's degree in Engineering, Computer Science, Business Administration or a related field • Minimum 3 years experience in a business, technology, engineering or data driven role • Minimum 2 years experience in software product management (business side product ownership is acceptable) • Knowledge of Agile development concepts (Scrum, Kanban, etc) • Excellent requirements management skills - creating business requirements documents or managing user stories and backlogs • Ability to develop and communicate strategic product roadmaps and project plans • Ability to define scope, epics and 'definition of done' by collaborating closely with technology and business stakeholders • Ability to facilitate design and discovery workshops with end users and digital technology/analytics teams to develop new applications and workflows • Proven project management, organization, and thought leadership skills with ability to build and lead cross-functional project teams • Strong interpersonal, verbal, and written communication skills, with ability to effectively interact with all internal and external business partners • Must be willing and able to travel 10% domestic • Must be willing and able to work a hybrid schedule, 3 days in-office at the CSC-Willis Tower in Chicago, IL • Must be legally authorized to work in the United States for any employer without sponsorship • Successful completion of interview required to meet job qualification • Reliable, punctual attendance is an essential function of the position Nice-to-haves • Master's degree in Engineering, Computer Science, MBA or a related field • Airline experience or operations experience in a similar industry • Experience working with advanced analytics applications and operational technology • Familiarization with airline operations (Maintenance, Network Operations/Dispatch, Flight Operations or Inflight) Benefits • Medical, dental, vision, life, accident & disability insurance • Parental leave • Employee assistance program • Commuter benefits • Paid holidays • Paid time off • 401(k) • Flight privileges Apply tot his job