Manager, Americas Commercial Performance – Franchise

Remote Full-time
Job Description:
• Serve as a primary commercial advisor to a defined portfolio of franchised hotels.
• Conduct structured performance reviews with ownership and operator leadership.
• Translate corporate commercial strategy into actionable property-level initiatives.
• Identify revenue opportunities, cost efficiencies, and performance gaps.
• Provide clear, data-driven recommendations aligned with owner return objectives.
• Analyze portfolio performance across RevPAR, RGI, ADR, occupancy, channel mix, and segmentation trends.
• Partner with Revenue Management to improve pricing strategies, demand forecasting, and inventory controls.
• Support distribution optimization, including channel contribution, OTA strategy, and digital direct growth.
• Drive adoption of Hyatt revenue tools and commercial platforms.
• Coach General Managers, Directors of Sales, and Revenue Leaders on commercial best practices.
• Facilitate performance workshops and portfolio reviews.

Requirements:
• 5+ years of experience in the same field, industry, or other equivalent business/ function role
• Demonstrated expertise in revenue management, sales strategy, and distribution.
• Strong financial acumen with the ability to interpret P&L statements and ownership return metrics.
• Experience presenting to ownership groups or executive stakeholders.
• Proven ability to influence without direct authority.
• Advanced analytical and data interpretation skills.
• Multi-property or regional commercial oversight experience. (Preferred)
• Franchise operations exposure. (Preferred)
• MBA or advanced business degree. (Preferred)

Benefits:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

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