Manager 2, Marketing Web Operations (TurboTax)

Are you a dynamic and results-driven leader with a passion for driving growth through digital marketing? Do you have experience managing web operations and optimizing customer experiences? If so, we have an exciting opportunity for you as Manager 2 of Marketing Web Operations for TurboTax at Intuit. As a member of our innovative team, you will play a crucial role in driving the success of our leading tax software product. We are looking for a highly motivated and strategic individual who can lead a team to execute on our web operations strategy and drive continuous improvement.If you have a strong background in digital marketing, web analytics, and project management, and are ready to take your career to the next level, we want to hear from you. Develop and execute marketing web operations strategy to drive growth and optimize customer experiences for TurboTax. Lead a team of web operations specialists to ensure effective and efficient execution of web operations tasks. Collaborate with cross-functional teams, including marketing, product, design, and analytics, to ensure alignment and drive continuous improvement.Stay up-to-date with industry trends and best practices in digital marketing, web analytics, and customer experience optimization. Manage and optimize web operations budget and resources to drive maximum impact. Oversee the implementation and maintenance of web operations tools and systems to improve efficiency and effectiveness. Analyze web operations data and provide insights and recommendations to inform marketing and product strategies. Develop and maintain relationships with external partners and vendors to support web operations initiatives.Monitor and report on key performance indicators, including website traffic, conversion rates, and user engagement metrics. Identify and troubleshoot any technical issues that may impact web operations and work with IT teams to resolve them. Manage and prioritize multiple projects and initiatives, ensuring timely delivery and high-quality execution. Evaluate and optimize website design, content, and user experience to drive conversions and customer satisfaction. Train and develop team members to enhance their skills and drive team performance.Identify and implement process improvements to increase efficiency and effectiveness of web operations. Represent the TurboTax brand and its values through all web operations activities. Intuit is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.Apply tot his job